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Workday Administrator

Arkansas Blue Cross and Blue Shield

United StatesRemote

About the role

TL;DR

Manage Workday development, test, and production environments, including software upgrades, testing, troubleshooting, scripting, and server configuration. The role requires three years of technical applications or information systems experience, plus a relevant bachelor’s degree or equivalent experience; healthcare experience and SQL are preferred. You’ll work with users, maintain test plans and technical documentation, and protect confidential information.

The Software Administrator works in designing, deploying, maintaining, enhancing, operating and managing the development, test, as well as production environments for all assigned systems.

Requirements

EDUCATION

Bachelor’s degree in Business, Computer Science, or Management Information Systems, or related field. In lieu of degree, five (5) years’ equivalent experience will be considered.

EXPERIENCE

Minimum three (3) years’ technical applications and/or information systems experience. OR applicable Masters in related field with minimum one (1) years' experience.

Healthcare related experience preferred.

ESSENTIAL SKILLS & ABILITIES

  • Relational Database Concepts

  • Scripting

  • Microsoft Word

  • Microsoft Excel

  • Microsoft Outlook

  • Detail-Oriented

  • Interpersonal

  • Balance Priorities

  • Oral & Written Communications

  • Technical Communication

  • Professional Judgement

  • High Level of Problem Solving

  • Self-Direction

  • Highly Motivated Self Starter

  • Troubleshooting

Structured Query Language (SQL) preferred.

Skills

  • Mentor Coaching

  • Microsoft Office

  • Oral Communications

  • Prioritization

  • Problem Solving

  • Professional Judgement

  • Scripting

  • Server Configurations

  • Structured Query Language (SQL)

  • Troubleshooting

  • Written Communication

Responsibilities

  • Applies standard application design principles to create logical and physical application designs to promote efficiency.

  • Consults with users to identify current operating procedures and to clarify project objectives.

  • Deploys and tests software upgrades including maintenance of test plans.

  • Follows corporate standards in naming conventions, security, and interface design.

  • Maintains project documentation in designated tracking system and changes in program code/scripts using appropriate commenting style and software change documentation

  • Writes and/or updates documentation to describe software environment, implementations, and infrastructure.

Security Requirements

This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.

Segregation of Duties

Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.

Employment Type

Regular

ADA Requirements

1.1 General Office Worker, Sedentary, Campus Travel - Someone who normally works in an office setting or remotely and routinely travels for work within walking distance of location of primary work assignment.

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