HRIS Administrator (ADP)
Capstone
About the role
Work Monday to Friday, 8 a.m. to 5 p.m., with three days in the office and two remote. Support and troubleshoot SaaS HCM systems across core HR, ATS, and payroll, working with HR, Payroll, technical teams, and third-party services. The role calls for 2+ years with a web-based HRIS or HCM system, ADP preferred, moderate Excel skills, and Spanish preferred.
Shift
Monday - Friday (Hybrid) 8am - 5pm
3 Days in Office, 2 Days Remote
Job Summary
The HRIS Administrator non-exempt position is for an execution and customer service minded team player who has hands on trouble shooting and customer support experience with SaaS HCM systems including core HR, ATS and Payroll.
Duties/Responsibilities
- Work closely with internal technical teams, HR, Payroll and 3rd party services to ensure timely technical support, troubleshooting, and guidance is provided to all HRIS/HCM system users
- Provide support for data/system errors, HR/HRIS standard operating procedures, security account creation and maintenance
- Ensure data integrity
- Performs additional accountabilities as required
Required Skills/Abilities
- Thorough understanding of web-based HRIS/HCM system functions and processes
- Strong customer service skills
- Strong understanding of Human Resource standards and practices
- Excellent verbal and written communication skills
- Excellent technical support skills
- Excellent organizational skills and attention to detail
- Creativity, resourcefulness, and insight
- Adaptable to change
- Self-confident, motivated and deadline driven
- Ability to work independently and part of a cross-functional team
Qualifications
- 2+ years' experience with one or more web-based HRIS, HCM—ADP preferred
- Moderate Excel Skills
- Bilingual (Spanish) preferred