HRIS Specialist (Workday)

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

Works within a multi-organizational team environment to ensure the accuracy, ease of use and appropriate support of Eversource’s Human Resource systems. Provide outstanding service to HR customers. Process HR transactions with quality, timeliness and efficiency ensuring the accuracy of all transactions and employee data in the HR systems; troubleshoots and problem solves while encouraging self-service. Accountable for working with HRIS to develop reports and analytics that meet business and functional needs. Participate in the research, analysis design, implementation, maintenance, administration and operation of the Workday, HR Portal, Workforce and other systems. Work closely with the HR, Payroll and IT Business areas and other information technology professionals to translate broad business objectives into meaningful specifications and collaborate on the development of the solution.

HYBRID WORK POLICY

Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change.

Essential Functions:

• Maintains the HRIS systems to ensure the data integrity and accuracy of all transactions and data in the systems.
• Provides accurate, consistent, and timely responses to HR process, system, and data requests. Resolves tickets and issues in a timely manner
• Collaborates with the HR Organization to process mass system changes such as reorganizations, job changes, union agreements, etc.
• Assesses current system and utilization; identify, recommend, and implement system and process improvements such as configuration changes, notifications, macros, and reports to maximize value and efficiency of the systems.
• Collaborates with HRIS team on application upgrades, functional changes, training and streamlining of operational processes
• Assists in the execution of core HR processes such as Open Enrollment, Compensation Cycle, General Contract Increases, etc.
• Develops and provides training, guides, and documentation on applications. Communicates system application changes and provides user training and hands-on support.
• Assists in data analytics and creates and analyzes complex reports
• Gather business requirements and develop functional specifications for reports and/or configuration requests
• Ensures system compliance with data security, SOX and privacy requirements.
• Maintains knowledge of trends and developments in HR system providers, vendors, and technology.
• Performs various tasks as assigned, which includes project-based work for the COE as well as assigned line(s) of business

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

• Demonstrated expertise and knowledge of system development methodologies, application development and support and information system technology.
• Requires analytical, verbal and written communication and interpersonal skills.
• Ability to use PC desktop applications (e.g., Microsoft Word, Excel, etc), report writing tools and Human Resources Information Systems (preferably Workday).
• General Knowledge of Human Resources business functions preferred.

Education:

• Bachelor’s Degree in Business Administration, Computer Science, related discipline, or equivalent experience

Experience:

• Minimum of three (3) years business, information systems and/or technical experience

Licenses & Certifications:

• None

Working Conditions:

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.
• Work is performed primarily in an office environment which requires sitting, standing, use of computers and general movement throughout the office area. Job can require driving and traveling to company locations/vendors offices to attend meetings and off-site to professional conferences/meetings.

Mental Aspects:

• Work includes analyzing, consulting, designing, implementing, presenting, leading and coordinating. This role works in an environment that often requires the performance of multiple simultaneous activities, where deadlines need to be met and work is performed under pressure while involving significant business commitments and results.

Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is: $84,530.00-$93,920.00

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.