Delivery Lead (SuccessFactors)
HCLTech
About the role
Lead continuity, quality and performance for HRIS production solutions across SAP HR, HR4U and SuccessFactors. You’ll coordinate HR, business analysis, RUN/BUILD and delivery teams, while managing the roadmap, backlog, incidents, changes and move-to-run work. The role suits a senior delivery professional with significant HRIS production experience and knowledge of SLA follow-up, cyber, SOX and operational standards.
Role Category
Delivery Lead responsible for continuity, quality and performance of HRIS solutions.
Activities Performed
Coordinate HR business teams, BA teams, RUN/BUILD teams and delivery centers.
Manage HRIS roadmap, backlog, incidents, changes and move-to-run activities.
Ensure cyber, SOX and operational standards are applied.
Deliverables
HRIS roadmap.
Quality dashboards.
Updated application and technical documentation.
Release and deployment files.
Requirements
Mandatory Skills / Required Competencies
HRIS delivery management
SAP HR / HR4U / SuccessFactors knowledge
RUN/BUILD lifecycle
Incident, change and SLA follow-up
Preferred Skills / Exposure
HR process understanding
SOX / compliance awareness
Application Landscape / Environment
SAP HR
HR4U
SuccessFactors
HR interfaces and reference data
Mode of Intervention / Experience
Senior delivery-oriented profile with significant HRIS production experience.