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Workday HCM Analyst

Hilb Group

Richmond, VA, United StatesRemote

About the role

TL;DR

This remote role supports Workday Core HCM and related Benefits, Payroll, Recruiting, and Talent Management processes. You will troubleshoot issues, manage employee and organizational data, support configuration and testing, build reports and documentation, and answer questions from employees, managers, and HR partners. Hands-on Workday HCM experience is required; reporting, security, integrations, testing, or Workday certification are a plus.

The Hilb Group is currently seeking a motivated and ambitious Workday HCM Analyst to join our team. This position will report to our agency located in Richmond, VA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position.

Key Responsibilities:

  • Provide day-to-day support and administration for Workday Core HCM, including employee data, positions, organizations, job changes, compensation changes, and other employee lifecycle transactions.
  • Support Workday functionality and processes related to Benefits, Payroll, Recruiting, and Talent Management.
  • Troubleshoot Workday issues, research root causes, and coordinate resolutions with HR, Payroll, Benefits, and other stakeholders.
  • Assist with Workday business process configuration, testing, documentation, and ongoing process improvements.
  • Support annual and recurring HR activities, including benefits enrollment, compensation activities, performance reviews, recruiting processes, and other HR programs.
  • Review employee and organizational data for accuracy and help resolve data discrepancies.
  • Assist with Workday reporting and provide data to HR and business partners as needed.
  • Participate in testing for Workday updates, enhancements, and configuration changes.
  • Create and maintain process documentation, job aids, and training materials.
  • Respond to Workday-related questions from employees, managers, and HR partners and provide clear guidance on system processes.
  • Partner with internal teams to identify opportunities to streamline HR processes and improve the employee and manager experience.
  • Maintain appropriate confidentiality and data security when working with sensitive employee information.

Qualifications:

  • Bachelor’s degree in Human Resources, Information Systems, Business Administration, or a related field preferred, or equivalent relevant experience.
  • Hands-on experience working with Workday HCM.
  • Experience supporting one or more Workday functional areas, including: Benefits Payroll Recruiting Talent/Performance Management
  • Understanding of HR processes and the employee lifecycle.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Strong attention to detail and commitment to data accuracy.
  • Ability to manage multiple priorities and work effectively with cross-functional teams.
  • Strong written and verbal communication skills.
  • Experience with Workday reporting, business processes, security, integrations, or testing is a plus.

Preferred Qualifications:

  • Experience supporting Workday in a multi-location or growing organization.
  • Exposure to multiple Workday modules and cross-functional business processes.
  • Experience with Workday releases, regression testing, or system enhancements.
  • Experience developing HRIS documentation, procedures, and end-user training materials.
  • Workday training or certifications are a plus.

Benefits:

  • Company Paid Life Insurance, Long-Term and Short-Term Disability.
  • Medical, Dental, Vision and FSA/HSA plans.
  • 401(k) with company match.
  • Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
  • Generous PTO.
  • An awesome team of professionals!

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