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HR Systems Administrator (SuccessFactors)

Jet2

United KingdomHybrid

About the role

TL;DR

Hybrid role with office-based collaboration on Tuesdays and Wednesdays. You’ll be the first point of contact for HR systems, supporting configuration, accurate people data, reporting, stakeholder queries and system testing. Experience with HR systems, databases or business systems is expected; SAP SuccessFactors and BrassRing experience is desirable.

Reporting to the HR Systems Manager, our HR Systems Administrator will play a key role in supporting and developing the systems that underpin our HR function. You'll take responsibility for maintaining accurate people data, producing meaningful reporting and insights, and providing first-class support to colleagues across the business.

This is an exciting opportunity to join a growing team where you'll gain exposure to a wide range of HR systems activities whilst helping to drive continuous improvement across our people systems.

What will you do in the role?

As our HR Systems Administrator, you'll act as the first point of contact for queries relating to our HR systems, providing support, guidance and solutions to colleagues across the business. You'll also:

  • Support the administration, maintenance and configuration of our HR systems, including SAP SuccessFactors.
  • Produce accurate, timely and insightful reports from large datasets, helping stakeholders make informed business decisions.
  • Work closely with our Recruitment Team to ensure new starter data is transferred accurately and efficiently between systems.
  • Build strong relationships with colleagues across HR, IT, Payroll and external software providers to support the ongoing development and improvement of our HR systems.
  • Gather requirements from stakeholders and translate these into effective system-based solutions.
  • Investigate system and data queries, using strong analytical skills to identify root causes and implement resolutions.
  • Support system testing activities for upgrades, enhancements and new functionality.
  • Manage and prioritise a varied workload within a fast-paced and continually evolving environment.
  • Contribute to HR systems projects and continuous improvement initiatives that enhance the colleague experience.

What are the key skills and experience you'll already have?

We're looking for someone with a passion for systems, data and continuous improvement who is keen to further develop their career within HR Systems. You'll also have:

  • Excellent attention to detail and a commitment to delivering accurate, high-quality work.
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Strong organisational skills, with the ability to manage competing priorities effectively.
  • Experience using Microsoft Office applications, particularly Excel.
  • The ability to build effective working relationships with a variety of stakeholders.
  • A proactive approach and willingness to learn and develop new skills.
  • Experience working with HR systems, databases or business systems.
  • The ability to work effectively in a fast-paced environment whilst maintaining accuracy.

Desirable

  • Experience working with SAP SuccessFactors.
  • Experience using BrassRing recruitment software.
  • Previous experience supporting HR, people, workforce or talent systems.
  • Experience of system testing, upgrades or implementation activities.
  • Knowledge of HR data management and reporting.

What can we offer you?

  • Hybrid working, with office-based collaboration on Tuesdays and Wednesdays.
  • 26 days' holiday, plus Bank Holidays.
  • Colleague discounts on Jet2.com flights and Jet2holidays packages.

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