HRIM Senior Analyst (SDA) (Oracle)

This recruitment is only open to King County employees who have completed the probationary period (or will complete it by the closing date of this posting) in their current Career Service position.

King County Metro Transit’s Employee Services Division has an exciting opportunity for a collaborative and knowledgeable HR professional to join the Human Resource Information Management (HRIM) team as a HRIM Senior Analyst (SDA).

The HRIM Senior Analyst (SDA) functions as a Lead within the HRIM team and is considered a Subject Matter Expert (SME) for PeopleSoft, Metro’s Human Resources Information System (HRIS). This role requires a customer-focused, hands-on approach to effectively support staff at all levels of the agency in matters related to HRIM and will regularly advise and consult with other departments, teams, managers, supervisors, and workgroups across King County to address a wide range of business needs and issues.

Maintaining the integrity of employee information and data analytics throughout all stages of the employee lifecycle requires strong attention to detail, resourcefulness, and a foundational understanding of HRIS system infrastructure and functionality. As a Lead on the HRIM team, the HRIM Senior Analyst (SDA) processes, approves, and reviews position changes for over 7000 positions at Metro, including semi-annual shake-ups, hiring, and promotions, implementing union CBA contract changes, and all changes to personnel or position data such as salary and leave status. They also develop and manage the processes used by Employee Services (ES) and administrative staff across Metro when updating position and personnel data within the HRIS. This includes administering PeopleSoft access and orienting end-users and other ES staff on how to navigate and interact with the system to accurately administer HR processes.

Position Information: This recruitment will be used to fill one (1) HRIM Senior Analyst (SDA) position as a Special Duty Assignment (SDA) with a duration through December 31st, 2027, with the possibility of extension. This recruitment may be used to generate an eligibility pool for future SDA opportunities that may occur in this classification on the HRIM team. The eligibility pool will be retained for up to twelve (12) months from the date of posting and may be used at the discretion of the hiring authority. The HRIM Senior Analyst (SDA) is a Human Resource Analyst- Senior classification.

About Metro Transit’s Human Resources Information Management (HRIM) Team:

HRIM leverages existing technology to centrally maintain, analyze, and archive employee data; interpret and apply policy and contract language to maintain consistency and compliance in HR processes and Metro practices; provide internal and external customer service, support, and data management for business needs and enhanced strategic decision-making.

As the HRIM Senior Analyst (SDA) you will:

• Serve as a SME resource to Employee Services staff by advising on PeopleSoft processes and delivering coaching, auditing support, and step by step process guidance across intersecting HR professional workgroups.

• Partner with HR Analysts, offering support and process-alignment guidance to help ensure accuracy and shared understanding across the team.

• Collaborate and support as a consultant to help co-create standard operating procedures (SOPs) for internal processes and procedures.

• Partner with various workgroups and departments to address Metro’s needs in areas of Employee Services such as classification, compensation, labor, benefits, HRIS systems, and other business structures.

• Coordinate employee transfers, Special Duty Assignments, and other unique HR processes for Metro with other departments.

• Consult with and advise managers, supervisors, and HR staff concerning CBA applications, classification/compensation, federal/state employment law, KC policies, implementing union contracts, equitable practices, and performing quality reviews of HR activities in the HRIS.

• Administer contractual benefit changes and updates.

• Process and approve PeopleSoft position activities for over 7000 positions - including contract implementation changes, shakeups, budget requests, special duty positions, term-limited, short term, and large implementation changes for Metro’s eleven (11) divisions.

• Review and ensure accuracy of Personnel Change Notices (PCNs) that relate to employee status changes such as leaves of absences, hiring, promotions, data changes, salary changes, and union contract implementation.

• Provide timely responses to a large volume of questions from staff at all levels and across multiple divisions via phone and written channels.

• Audit and approve PeopleSoft advanced security access requests.

• Create and run simple to complex PeopleSoft queries to support human capital reporting, performance indicators, and other operational needs, including ad hoc data pulls, process validation, and accuracy checks of employee job history and position data.

• Create, implement, and update processes and procedures related to PeopleSoft.

• Apply professional knowledge, technical skills, and sound judgment to diagnose and resolve moderate to complex issues involving PeopleSoft and service delivery processes.

• Create and maintain documentation, reports, and queries using various systems such as PeopleSoft and Microsoft Office Suite applications.

• Perform other duties as assigned.

We are looking for candidates who meet the following minimum qualifications:

• Six (6) years of increasingly responsible human resource experience including a strong working knowledge of King County’s Human Resource Information System (HRIS) PeopleSoft OR an equivalent combination of education and experience that demonstrates the ability to perform the role effectively.

• Advanced-level proficiency as an end-user of PeopleSoft and HCM programs including experience building complex queries and generating reports to meet business needs.

• Strong working knowledge of HR practices and guidelines, general employment principles and labor laws, King County administrative policies, and applicable state and federal HR laws.

• Experience interpreting bargaining agreements and contractual language in HR processes.

• Strong analytical and problem-solving skills including the ability to anticipate, identify, and analyze employment related issues, troubleshoot HR processes, and contribute to process improvement and maintaining data integrity.

• Skill in developing training materials and providing hands-on guidance to end users on HR systems, processes, and documentation requirements.

• Excellent written and oral communication skills, including the ability to translate technical information to non-technical audiences and adapt communication styles.

• Ability to establish and maintain collaborative partnerships reflecting King County ACTIVATE values with diverse internal and external workgroups.

• Demonstrated skill in effective time management, planning, prioritizing, and coordinating multiple projects with critical timelines and competing deadlines.

• Demonstrated resourcefulness and skill working in ambiguous and complex environments.

• Technologically savvy with proficiency across various systems, databases, and programs including the use of Microsoft Office Suite products.

The most competitive candidates will also possess the following desired (but not required) qualifications:

• Bachelor's degree in Human Resource Management, Public or Business Administration.

• HR related certification such as SHRM-CP, SHRM-SCP, SPHR, PHR, or similar.

Work Schedule: The work performed in this role is 40 hours per week on a flexible work schedule as approved by the immediate supervisor with typical work hours between 6:00 a.m. and 6:00 p.m., Monday through Friday, but may at times require work outside of normal business hours. This position is exempt from the provisions of the Fair Labor Standards Act and is not eligible for overtime pay.

Work Location: This position follows a hybrid work schedule currently requiring a minimum of two (2) days per week onsite at King Street Center (201 S. Jackson Street, Seattle), consistent with King County Metro's hybrid work policy. Remote workdays may be adjusted or increased based on operational or business needs. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance of their assigned worksite to meet reporting requirements.

Classification / Union / Classification Code / Grade: Human Resource Analyst- Senior/ Non- Represented Z3 / 2311300 / 62