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Workday Business Intelligence Manager

Mass General Brigham Incorporated

Somerville, MA, United StatesHybrid

About the role

TL;DR

Lead the People Analytics BI team and set reporting strategy across Workday, Prism, and downstream tools. You’ll own data models, metric definitions, dashboards, governance, and integrations while partnering with executives and IT teams. The role requires 8-10+ years in business intelligence and data analysis, with strong SQL, data modeling, and team leadership skills. Hybrid work includes onsite days 1-2 times per month in Somerville, MA, during Eastern business hours.

This position will lead the technical strategy for reporting and business intelligence within People Analytics. The Manager will oversee the development and maintenance of dashboards, reporting infrastructure, and data architecture. Key responsibilities include defining reporting architecture across Workday, Prism, and downstream tools; owning data models and metric definitions; ensuring data quality and governance standards; prioritizing and allocating reporting work; partnering with IT/EDW teams on integrations; and standardizing dashboards and reporting frameworks across the enterprise. This role is critical to building the foundation of accessible, trusted workforce data that enables leaders to make informed decisions.

Essential Functions

  • Lead and manage the Business Intelligence team, including analysts and developers, providing direction, mentorship, and support to ensure high-performance standards.
  • Collaborate with executives, department heads, and other stakeholders to understand their data needs and business objectives, translating requirements into actionable Business Intelligence solutions.
  • Oversee the development and maintenance of data models, data visualizations, interactive dashboards, and reports to monitor key performance indicators across the hospital.
  • Drive the implementation of best practices in data governance, data quality, and data security to ensure the accuracy, reliability, and confidentiality of hospital data.
  • Analyze and interpret complex data sets to identify trends, patterns, and insights that can inform strategic decision-making and process improvements.
  • Continuously assess and improve the BI infrastructure, tools, and processes to optimize efficiency and enhance the user experience.
  • Collaborate with the BI team and end-users to identify training needs, conduct training sessions, and provide support to ensure effective utilization of BI solutions.

Qualifications

Education

  • Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required
  • Experience can be accepted in lieu of a degree

Experience

  • 8-10+ years Business Intelligence and Data Analysis experience required

Knowledge, Skills and Abilities

  • Strong expertise in data modeling, data warehousing concepts, and database design principles.
  • Strong proficiency in BI and data visualization tools such as Tableau, Power BI, Qlik, or similar platforms.
  • In-depth knowledge of SQL and experience working with large datasets and relational databases.
  • Leadership and team management skills, with a track record of effectively leading BI development teams.
  • Excellent problem-solving and analytical skills, with the ability to translate business requirements into technical solutions.
  • Strong communication skills to interact with stakeholders at all levels and effectively convey technical information to non-technical audiences.

Additional Job Details (if applicable)

Hybrid Work Model:

  • Onsite days are required 1-2x/month at Assembly Row in Somerville, MA
  • M-F Eastern business hours required
  • On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment. Teams video is required and must be accessed using MGB-provided equipment.

Remote Type: Hybrid

Work Location: 399 Revolution Drive

Scheduled Weekly Hours: 40

Employee Type: Regular

Work Shift: Day (United States of America)

Grade: 8

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