Workday Administrator

Applicants must be authorized to work in the United States; this position does not offer employment visa sponsorship.

RATE OF PAY: $36.56 - $48.46 per hour, DOE.

JOB TYPE: Regular, Full Time. This position may have the potential for a hybrid and/or remote work arrangement, based on the needs of the position and department. The successful candidate should expect to work onsite for the first six months of employment.

DEPARTMENT: Human Resources

BARGAINING UNIT: Non-Union, Personnel Plan

DEFINITION

This position is responsible for the administration, configuration, and optimization of Missoula County’s Workday ERP system, ensuring its efficient operation and alignment with organizational goals. The incumbent provides technical leadership in system maintenance, troubleshooting, reporting, and enhancement initiatives, supporting HR, Finance, Payroll, and other County departments utilizing Workday. This role serves as a primary resource for Workday functionality, system updates, data integrity, and user support while driving process improvements and technology adoption.

EXAMPLES OF DUTIES

• Supports the administration, configuration and maintenance of the County’s Workday ERP system to ensure optimal functionality across HR, Finance, and Payroll modules.
• Manages system updates, security configurations, and integrations, ensuring compliance with regulatory requirements and organizational policies.
• Collaborates with HR, Finance, and other departments to analyze workflows, troubleshoot issues, and implement process improvements.
• Supports the development and deployment of Workday reports, dashboards, and analytics to support decision-making and operational efficiency.
• Serves as the Workday technical expert, providing end-user training and ongoing support for system enhancements and new features.
• In collaboration with SME’s, oversees Workday security roles, permissions, and access requests to maintain data integrity and compliance standards.
• Identifies, tests, and implements Workday updates and new functionalities in partnership with IT and department SME’s, ensuring seamless adoption and minimal disruption.
• Supports IT and department SME’s integrations between Workday and third-party applications, troubleshooting data synchronization and connectivity issues.
• Assists in system audits, data validation, and compliance reporting to uphold organizational policies and regulatory requirements.
• Works closely with IT teams and vendors to manage Workday-related technical issues and enhancements.
• Stays current on Workday releases and industry best practices, proactively recommending system improvements.
• Provides technical documentation, process guidelines, and support materials for system users.
• Ensures continuous improvement through automation, system optimization, and enhanced reporting capabilities.
• Performs other related duties as required/assigned.

MINIMUM QUALIFICATION REQUIREMENTS

• Bachelor’s degree from an accredited college or university in Information Technology, Business Administration, Human Resources, Finance or related field.
• Five (5) years of experience in administering Workday or other ERP systems, OR: any equivalent combination of education, training and/or experience that provides the required knowledge and abilities.
• Supervisory experience is preferred.
• Preferred but not required: Workday Pro Certification or relevant technical credentials.
• Ability to independently travel to and from work locations as required for the position. A valid Driver’s License is preferred but not required.

PHYSICAL AND ENVIRONMENTAL DEMANDS

• The work environment is primarily in an office setting. Some travel to departments around the county is expected to assist with Workday knowledge transfers.
• Work is also performed outdoors and requires occasional travel within the County, exposing the associate to weather extremes, various forms of precipitation and the hazards associated with travel on public roads.