Senior Workday Functional Analyst
Norwegian Cruise Line Holdings
About the role
Support Workday Payroll, Core HCM, Time Tracking, and Absence Management as a senior functional expert in a consultative improvement role, not ticket processing. You’ll gather requirements, configure and optimize processes, support payroll controls and compliance, build reports and dashboards, and guide releases, testing, change, and data governance. Relevant Workday certification is preferred.
Serve as a senior Workday functional expert supporting Payroll, Core HCM, Time Tracking, and Absence Management. The role partners with HR, Payroll, Finance, Operations, and technology teams to understand business problems, configure and optimize Workday, simplify processes, strengthen controls, improve reporting and data quality, and enhance the employee and manager experience. This is a consultative improvement role, not a ticket-processing role.
POSITION RESPONSIBILITIES
Partner with business teams to understand challenges, collect requirements, and recommend practical Workday solutions.
Configure, maintain, and optimize Workday functionality across Payroll, HCM, Time Tracking, and Absence.
Support Payroll operations with a focus on system accuracy, controls, compliance, and timely issue resolution.
Enhance HCM business processes across the employee lifecycle and improve time and absence programs.
Participate in Workday releases; assess new functionality and recommend adoption based on business value.
Develop reports, dashboards, and workforce insights to support operational and management decisions.
Support testing, change management, deployment, documentation, and post-production stabilization.
Help establish functional best practices, governance standards, data quality controls, and continuous improvement practices.
QUALIFICATIONS
DEGREE TYPE: Bachelor's Degree preferred.
FIELD(S) OF STUDY: Human Resources, Business Administration, Information Systems, Finance, Technology, or a related discipline.
EXPERIENCE
Strong hands-on Workday functional experience.
Deep knowledge of Payroll, Core HCM, Time Tracking, and Absence Management.
Experience gathering requirements and translating business needs into Workday configuration and process solutions.
Experience supporting complex organizations strongly preferred.
Exposure to Compensation, Recruiting, Talent, Learning, or Benefits is preferred.
COMPETENCIES & SKILLS
Workday Payroll, Core HCM, Time Tracking and Absence
Workday configuration and business process optimization
Payroll support, controls and compliance
Requirements gathering and solution design
Testing, release and change support
Workday reporting, dashboards and workforce insights
Data quality and functional governance
Analytical problem solving
Business partnership, communication and relationship building
Continuous improvement and operational excellence
CERTIFICATIONS & LICENSES
Relevant Workday functional certification(s) preferred
Workday Payroll, HCM, Time Tracking and/or Absence certification is a plus