Application Management Analyst - PGIM Ireland (Workday)

The People Services & Solutions Application Management Analyst will support the design, implementation, testing, documentation, and ongoing maintenance of integrations across the People Team technology ecosystem while also serving as a key partner in employee data analysis and data quality management.

This role collaborates with the People Team, Global Technology, Third-Party Vendors, and Business Stakeholders to ensure employee data is accurate, secure, and reliable across systems and reporting platforms. The analyst will help investigate employee and participant data issues, perform data validation and analysis, identify trends and root causes, and recommend improvements that enhance data quality, operational efficiency, and the employee experience.

Location: This role will be hybrid, 2 days a week in our Letterkenny office.

What you will do:

• Partner with business and global technology stakeholders to gather, clarify, and document business requirements in support of integration solutions, data analysis needs, and reporting outputs.
• Assist with evaluating the impact of system changes and enhancements on upstream and downstream integrations, data quality, reporting, and analytics outputs while helping identify potential risks or dependencies.
• Support integration delivery activities, including requirements documentation, data mapping, data validation, testing support, user acceptance testing (UAT), deployment readiness, and production validation.
• Support reporting and data audit activities by validating employee data, reconciling discrepancies, and providing insights that help improve operational effectiveness and the overall employee experience.
• Analyze integration files, reports, and recurring data issues to improve data quality, strengthen controls, reduce manual effort, and support informed business decision-making.

What you will bring:

• Bachelor's degree in Human Resources, Business, Information Technology, Finance, Data Analytics, or a related field or equivalent experience.
• 3+ years of experience with employee data, HR business processes, enterprise HR technology concepts, and basic data analysis practices.
• Experience working with Workday or similar enterprise HR systems, including reporting, data validation, testing, troubleshooting, and/or operational support.
• Ability to communicate clearly with technical and non-technical stakeholders and translate business needs into clear documentation.
• Strong analytical, problem-solving, attention to detail, data review, and documentation skills.
• Experience supporting integration initiatives or system changes through requirements gathering, user acceptance testing (UAT), issue tracking, deployment, and post-production support.

What will set you apart?

• Exposure to HR technology ecosystems, including integrations across HRIS, payroll, benefits, talent, learning, time and absence, and vendor platforms.
• Experience with data mapping, file feeds, integration monitoring, data validation, issue logs, reporting outputs, or ticketing tools.
• Curiosity and a continuous improvement mindset with a willingness to learn new systems, tools, data analysis techniques, and integration concepts.
• Ability to identify risks, dependencies, and downstream impacts and escalate issues with clear, practical recommendations.
• Collaborative mindset with a focus on knowledge sharing, follow-through, data accuracy, and delivering high-quality support to business partners.

What we offer you:

• Health Insurance: PGIM Ireland partner with Laya and BUPA to provide health insurance schemes that cover eligible employees day to day medical and hospital expenses.
• Annual Leave of 23 days at full pay.
• Pension Scheme: Members of the scheme can contribute up to 8% of salary per annum and PGIM Ireland matches contributions up to 8% of salary. Members can also make voluntary contributions to the scheme.
• Annual Bonus Programme & Shop LK Vouchers / CleverCards (subject to eligibility): Along with an annual bonus employees are rewarded with Shop LK Vouchers/ CleverCards which are paid tax free.
• Life Assurance: fully paid by PGIM Ireland, employees are covered from their start date and beneficiaries are provided with a lump sum of four times an employee’s salary.
• Education Assistance: PGIM Ireland have an Education Assistance Programme that reimburses eligible employees for furthering their education.