HRIS & Operations Analyst (ADP)

The HRIS & Operations Analyst manages daily ADP Workforce Now administration, HR data integrity, leave workflows, and compliance processes supporting Plymouth Housing’s 400+ employees. This role helps ensure accurate employee records, timely payroll and benefits updates, effective leave administration, and reliable reporting across the employee lifecycle.

The HRIS & Operations Analyst administers FMLA, Washington Paid Family and Medical Leave (WA PFML), and Washington Labor & Industries (L&I) claims; supports regulatory reporting and audits; maintains standard operating procedures; and partners with Payroll, Compensation and Benefits, IT, and external vendors. This position provides responsive, customer-focused service while identifying opportunities to streamline total rewards operations and improve the employee experience.

Primary Responsibilities

• Administer ADP Workforce Now, including system maintenance, security access, employee support, data validation, reporting, and routine troubleshooting.
• Process and verify employee lifecycle changes, including new hires, separations, transfers, title and pay changes, deductions, benefits, and leave-status updates.
• Conduct regular HRIS data audits, identify and correct errors, and maintain accurate records across HR, payroll, and benefits systems.
• Manage FMLA, WA PFML, union leave provisions, and Washington L&I claims, including documentation, tracking, communication, and return-to-work coordination.
• Partner with Payroll on wage compliance, terminations, leave changes, union pay provisions, and seamless payroll and benefits transitions.
• Complete or support required compliance reporting, including OSHA 300 logs, EEO-1 reporting, ACA reporting, benefits audits, census reporting, and carrier file feeds.
• Generate standard and ad hoc HRIS reports to support leadership decision-making, compliance, audits, and operational needs.
• Develop, maintain, and improve standard operating procedures for HRIS administration, leave management, reporting, and compliance workflows.
• Serve as backup support for open enrollment, vendor coordination, and other Compensation and Benefits activities.
• Partner with IT and cross-functional teams on system upgrades, process automation, policy updates, and other total rewards initiatives.
• Identify opportunities to improve HRIS workflows, strengthen data integrity, and increase operational efficiency.

Knowledge, Skills, and Attributes We Need From You

• Builds trust and works respectfully with people from many backgrounds and lived experiences, contributing to safe, welcoming housing communities where residents experience dignity, choice, and belonging.
• Uses self-awareness and humility to communicate effectively across differences, adapt approach, and treat people with fairness and respect.
• Demonstrates knowledge of Washington State employment laws and compliance requirements, including WA L&I, WA PFML, wage and hour regulations, and OSHA standards.
• Demonstrates exceptional attention to detail and strong analytical skills when auditing data, preparing reports, maintaining records, and correcting errors.
• Manages competing priorities, complex workflows, confidential information, and tight deadlines in a fast-paced, unionized nonprofit environment.
• Communicates clearly and provides responsive, customer-focused support to employees, leaders, vendors, and cross-functional partners.
• Demonstrates strong organization, follow-through, process-improvement skills, and the ability to maintain accurate standard operating procedures.
• Builds effective partnerships across Human Resources, Payroll, IT, Finance, and external vendors to support seamless total rewards delivery.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field required.
• Five or more years of overall Human Resources experience.
• Three or more years of hands-on experience administering health and welfare benefits, retirement plans, and compensation programs.
• Experience with HRIS administration, employee data auditing, reporting, leave administration, compliance workflows, and vendor coordination.
• Strong employee communication and vendor-management experience.
• Experience working in a unionized environment strongly preferred.
• Nonprofit experience, including 403(b) fiduciary oversight, preferred.
• PHR or SHRM-CP certification preferred.
• CEBS certification preferred.

Salary

$88,462 - $98,779

New hires may earn a salary ranging from the minimum to the midpoint of the pay scale, with education and experience taken into consideration.

Benefits

We offer a comprehensive benefits package for Full-Time employees, including Medical, Dental, Vision, PTO, and 403(b) options. Additionally, employees have access to supplementary benefits such as the Employee Assistance Program, a subsidized ORCA pass, and more. This is a full-time position with benefits.

Location

Seattle, WA (Hybrid)