Business Analyst, Workday Total Rewards

Note: This is a hybrid role based out of Markham, ON. There will be occasional travel required for in person meetings 2-3 times per month or when needed for project support.

Job Summary:

We are seeking an experienced Workday Business Analyst to support our Workday HCM implementation, specifically focused on Total Rewards modules (Absence Management, Benefits, Compensation). This is a contract role (9-12 months) supporting our HR Transformation & Solutions team through go-live, stabilization and user adoption.

The ideal candidate has hands-on Workday configuration and business analysis experience in Total Rewards, strong stakeholder management skills, the ability to translate complex business requirements into Workday solutions, and proven ability to drive user adoption through effective training, communication, and change support as core competencies expected of Business Analysts on enterprise system implementations.

Key Responsibilities:

• Gather and document business requirements for Workday Absence, Benefits, and Compensation modules

• Partner with Total Rewards stakeholders to design future-state processes and workflows in Workday

• Facilitate requirements workshops, process mapping sessions, and design reviews with stakeholders

• Support Workday configuration, business process design, and calculated fields for Total Rewards

• Lead UAT, testing, and defect triage for Total Rewards workstream

• Develop Workday-specific training materials and facilitate user training

• Provide post-go-live support and process optimization

User Adoption Training:

• Develop training materials, job aids, and quick reference guides for Workday Learning/Talent functionality

• Design and deliver training sessions for managers, employees, and HR professionals on new processes and system usage

• Create communication plans and stakeholder updates to support change readiness and adoption

• Support change impact assessments and readiness planning for affected user groups

• Drive user acceptance and adoption through effective stakeholder engagement and support

• Measure training effectiveness and iterate based on user feedback

• Manage stakeholder concerns, resistance, and questions throughout implementation

Required Qualifications:

• Workday Experience:

  • 3-5+ years of Workday Business Analyst experience in Total Rewards modules (Absence, Benefits, Compensation)

  • Proven experience with Workday HCM implementations or major optimization projects

  • Strong understanding of Workday business processes, eligibility rules, and calculated fields

  • Experience with Workday UAT, testing tools, and defect management

• Business Analysis & Stakeholder Management:

  • Demonstrated ability to gather requirements, facilitate workshops, and design business processes with diverse stakeholder groups

  • Proven experience managing stakeholders, navigating cross-functional dynamics, and building consensus in complex environments

  • Excellent communication, facilitation, and conflict resolution skills

• Training & Change Support:

  • Experience developing and delivering training for enterprise system implementations (Workday or similar HRIS/ERP)

  • Proven ability to create clear, user-friendly training materials and documentation

  • Experience supporting organizational change and driving user adoption during system implementations

  • Ability to tailor communication and training for different audiences (managers, employees, HR professionals)

  • Experience managing change resistance and stakeholder concerns during transformation initiatives

• Key Competencies & Skills:

  • Workday HCM (Absence, Benefits and Compensation modules)

  • Business process design and requirements gathering

  • Stakeholder engagement and workshop facilitation

  • Training development and delivery

  • Change impact assessment and adoption planning

  • Communication planning and stakeholder management

  • Workday testing and UAT coordination

  • Documentation and process mapping

This role is a new position. The pay range is $64,000 – $80,000 annually, based on experience.