Workday Solutions Analyst

The Weitz Company is hiring a Workday Solutions Analyst to join our Information Technology (IT) team. This new position will serve as a liaison between technical teams and functional system owners by understanding business requirements, processes, and system functionality. This role will focus on supporting Workday through issue resolution, root-cause analysis, approved configuration changes, testing, documentation, and project execution. If you’re a Workday expert who’s looking to join a collaborative and growing organization, this could be a great fit for you!

What You’ll Do:

• Support Workday-related tickets, service requests, enhancement requests, and user questions
• Investigate escalated issues, validate expected behavior, identify the cause, and coordinate resolution with internal teams or vendor partners
• Assist with Workday configuration, business process updates, security role changes, and system maintenance
• Support Workday implementation, stabilization, and ongoing operational activities across functional areas
• Partner with functional owners to document requirements, processes, expected outcomes, and support procedures
• Create and maintain Workday testing scripts, issue and decision logs, configuration notes, job aids, and support runbooks
• Coordinate and perform system testing, defect tracking, and validation of fixes and approved changes
• Review data and system results to identify discrepancies and support resolution with the appropriate teams
• Assess requests involving applications, integrations, reporting, security, and data flow and present findings to IT management
• Communicate issue status, system changes, testing needs, and support expectations clearly to technical and nontechnical stakeholders
• Identify recurring issues, process gaps, and opportunities to improve system support
• Contribute to assigned Workday project phases, including analysis, design, build, testing, deployment, and ongoing support
• Follow standard change management processes for system upgrades and modifications
• Maintain up-to-date documentation

What We’re Looking For:

• Experience:
  • 3+ years of experience supporting enterprise business systems required
  • 2+ years of hands-on Workday administration, configuration, and/or production support required
    • Experience must include personally investigating system issues and participating in the testing or implementation of Workday changes
  • Associate’s degree or higher in IT, business, human resources, finance, accounting, or related field; an equivalent combination of education and experience may be considered
• Skills:
  • Analytical with the ability to solve problems and think critically
  • High level of confidentiality and discretion with sensitive information
  • Self-motivated with strong time management skills
  • Ability to prioritize and balance competing needs
  • Adaptable with a high attention to detail
  • Excellent written and verbal communication skills
  • Ability to support users, document processes, troubleshoot issues, validate system changes, and drive process improvements
  • Business acumen and professionalism
• Technology:
  • Experience with Workday business processes required
  • Familiarity with HRIS, ERP systems, reporting tools, integrations, role-based security, and testing practices
  • Proficiency with enterprise business systems, service request or ticketing tools, Microsoft Office, Excel, Outlook, Teams, and documentation tools
  • Ability to learn additional specific job-related software upon hire
• Additional Requirements:
  • Must be able to work in the office 4 days per week – position allows the ability to work remote 1 day per week

What We Offer:

• Competitive Pay
• Rewarding Bonus Program
• Comprehensive Benefits Package with Tax-Advantaged HSA and FSA offerings
• Employer-Paid Short- and Long-Term Disability Programs
• Employer-Paid Life Insurance
• Generous Paid Time Off Provisions
• 401(k) Retirement Savings Plan with Company Match
• Tuition Reimbursement
• Fully Paid Parental Leave
• Voluntary Products Including: Critical Illness Insurance and Accident Insurance
• Corporate Wellness Program with Wellness Time Off and Rewards

Visa sponsorship is not available for this position at this time.