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Integration Engineer (Workday)

University of Washington$99k-$161k / yr

WA, United StatesHybrid

About the role

TL;DR

Build and support Workday integrations for the University of Washington’s HR/Payroll and Financials systems. You’ll need four years of third-party system integration experience and hands-on skills with Workday Integration Cloud, EIBs, Workday Studio, APIs, and related tools. The hybrid role follows first-shift business hours, with some evening or weekend work and possible on-call assignments.

UW Information Technology has an outstanding opportunity for Integration Engineer to join their team.

About this Opportunity

Reporting to Technology Manager, the Integration Engineer is responsible for supporting UWs Workday HR/Payroll and Financials system. The incumbent designs, implements, supports, and maintains integrations between Workday and internal and external UW information systems to achieve the University’s quality and business objectives for financial management.

Key Responsibilities

Building and Testing of Integrations (35%)

This position builds Workday integrations, primarily for HR/Payroll and Financial processes. This includes:

  • Becoming knowledgeable on the integration configuration for common and advanced solutions within the Workday development and configuration environment.

  • Influencing the decision-making process for configuring and developing integration solutions considering short and long term goals.

  • Utilizing a version control process and toolset for managing development, enhancements and migration of Workday integrations across tenants.

  • Contributing to development of a regression test capability for validating cloud-based integrations during business process configuration changes or Workday upgrades.

  • Pairing and sharing knowledge with other integration engineers.

Support, Maintenance, Troubleshooting (35%)

This position provides support for integration issues for both internal and external systems. This includes:

  • Participating in monitoring, response and root-cause-analysis for emergent issues.

  • Providing subject matter expertise to the WDO & UWIT for integration related issues.

  • Monitoring overall health of Workday integrations.

  • Tracking internal and external vendor changes and maintaining documentation to reflect current state.

  • Improving performance, error handling, and monitoring of integrations.

  • Working with various support tools to monitor and enhance integrations like Service Now, and Kainos.

Integrations Strategy, Analysis and Design (20%)

This position contributes to architecture strategy, analysis and design for delivery of integrations. This includes:

  • Analyzing business requirements for HR/Payroll and Finance integrations to/from other systems and translating these into Workday integrations.

  • Discussing integration solutions with technical experts of downstream systems.

  • Communicating the process of design, build, test and deployment of the integrations.

  • Providing design support for system owners as they assess the impact on their systems.

  • Creating integration design documents.

  • Contributing content towards having an accurate record of all design decisions.

  • Ensuring the integrations are configured following vendor guidelines and according to the requirements in design documents.

  • Reviewing and contributing to the overall testing strategy and plan.

  • Participating in the design and running of end-to-end tests of the system.

  • Assessing, influencing and providing solutions to issues that arise with integrations during testing.

  • Enhancing existing integrations to the needs of new and revised requirements

Communication (10%)

  • Identify and articulate issues for escalation.

  • Alert integration supervisor when change requests are necessary to achieve outcomes of integration solutions.

  • Collaborate and communicate across organizational units.

  • Other duties as assigned.

Required Qualifications

To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Minimum Qualifications

  • Bachelor’s degree and four years of experience working on increasingly complex projects.

  • Four years' experience integrating systems with third-party service vendors

  • Working experience with Workday Integration Cloud Platform, Integration Cloud Connect, APIs, EIBs, Workday Studio, Business Objects, etc.

  • Ability to communicate clearly, in writing and orally, to both technical and non-technical audiences.

  • Demonstrated excellent written/oral communication skills, presentation skills, technical documentation skills, user liaison skills, and personal interaction abilities.

Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Manager.

Preferred Qualifications

  • Experience with MS SQL Server query design, query optimization, troubleshooting, stored procedure development, T-SQL, SQL Server Management Studio, SQL or equivalent database management system.

  • Knowledge of Service Oriented Architecture (SOA) and using web services for consuming, testing and delivering data between systems.

  • Demonstrated experience in problem solving and issue resolution within business and technical contexts, including phases of fit-gap analysis, system design and configuration, security design, system integration, testing, training, reporting, requirements tracking, and business process improvement.

  • Experience with Jira, SharePoint or other enterprise tools for managing work and tracking deliverables.

  • Experience in a large university, large medical center, or other large complex enterprise.

  • Experience working with a Financial system at a technical level.

  • Experience representing and/or leading aspects of system development and implementation efforts across a large, decentralized enterprise.

  • Familiarity with network protocols (FTP, SFTP, HTTP, HTTPS), data encryption (PGP, SSL, X.509), and secure connections (user name, password, host, port).

  • Experience gathering requirements from functional experts.

  • Experience and knowledge working across unit, functional, integration and acceptance testing phases.

  • Experience designing within a complex data integration environment across multiple platforms, data structures and formats.

  • Experience acting as a collaborative and supportive member of a team in a dynamic environment.

  • Familiarity with information security, code management, and data management best practices.

  • Strong knowledge of Workday Custom Report and Calculated Fields.

  • Strong knowledge of Workday EIB’s Inbound and Outbound functions.

  • Proficient in REST API, XSLT, Oxygen, Java, MVEL, Soap.

  • Studio logic, process and sub-processes.

  • Data delivery formats (CSV, XML, TXT).

Working Conditions

  • Hybrid working conditions in an open office cubicle environment.

  • Working hours are normal business hours with some evening or weekend work required.

  • On-call assignments may be required.

  • Remote work option possible upon approval.

About the Team

UW Information Technology (UWIT) is the central information technology organization for the University of Washington, responsible for strategic planning, oversight, and direction of the UW’s IT infrastructure, resources, and services. UW IT provides critical technology support to all three campuses, UW Medicine, and research operations around the world, partnering with the UW community to enable innovation, learning, discovery, and service. Data & Applications (D&A) is the division in UWIT that runs the university’s academic and business systems, productivity platforms, enterprise integrations, learning analytics and data for decision-making and is also responsible for the accessibility of UW’s digital resources.

Data Integrations is the unit within D&A focused on data, especially UW Administrative data. The unit leads integrating data into the enterprise, amplifying the value of UW's data, and ultimately enabling customers and partner success.

Compensation, Benefits and Position Details

Pay Range Minimum: $99,228.00 annual

Pay Range Maximum: $161,244.00 annual

Benefits: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift: First Shift (United States of America)

Temporary or Regular? This is a regular position

FTE (Full-Time Equivalent): 100.00%

Union/Bargaining Unit: Not Applicable

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