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HRIS & Digital Solutions Consultant (SuccessFactors)

Volkswagen Group CanadaC$60k-C$110k / yr

Ajax, ON, CanadaHybrid

About the role

TL;DR

Work hybrid with on-site presence at least three days a week in Ajax, with flexibility for overtime during peak periods or urgent HR matters. You’ll maintain and configure SuccessFactors, manage integrations with payroll, benefits, and other platforms, protect data quality, and troubleshoot issues with vendors and IT. The role needs 5+ years of HR experience, a bachelor’s degree, advanced Excel, and BI tools such as Power BI or Tableau, plus work in HR analytics, reporting, and AI initiatives.

The HR Digital Solutions Consultant is responsible for managing and optimizing HR technology platforms, ensuring data integrity, and delivering actionable insights through analytics. This role supports the HR department by maintaining the HRIS, managing system integrations, identifying and launching AI for HR, and leveraging data to improve decision-making and enhance employee experience. The ideal candidate is people-oriented, detail focused, and committed to fostering a safe, inclusive, and compliant workplace.

Key Responsibilities

The duties and responsibilities outlined below are not exhaustive and may be modified at any time without notice; additional tasks and responsibilities may be assigned as required to support organizational needs:

HRIS Management

  • Maintain and configure HRIS (SuccessFactors) to support HR processes (e.g. onboarding, payroll, performance, compensation, training, recruitment, etc.)

  • Troubleshoot system issues and liaise with vendors for resolution

  • Ensure compliance with data security and privacy standards

Data Analytics & Reporting

  • Develop and maintain HR dashboards and reports

  • Prepare and submit headcount and diversity KPIs and safety and compliance reports through global platforms (Zeus, Risk Radar, etc.)

  • Analyze workforce data to identify trends and support strategic decisions

  • Provide ad hoc reporting and insights as requested

Data Integrity

  • Monitor and audit HR data for accuracy and completeness

  • Implement processes to ensure consistent data quality across systems

  • Train HR team members on data entry standards and best practices

System Integrations

  • Manage and facilitate integrations between HRIS and other platforms (e.g., payroll, benefits, vehicle program, WhatFix, IT ticketing)

  • Collaborate with IT and vendors to ensure seamless data flow

  • Test and validate system updates and new integrations

Process Improvement

  • Identify opportunities to streamline HR processes through technology

  • Support HR digital transformation initiatives

Qualification

Formal Education

  • Required: Bachelor’s Degree in Human Resources Management, Business Administration, or related field

  • CHRP designation or working toward certification or other related designation is an asset

Experience

  • 5+ years of progressive and related HR experience

  • Proficiency in HRIS platforms (SuccessFactors an asset) and direct implementation, integration and system maintenance experience

  • Advanced Excel and experience with BI tools (e.g. Power Bi, Tableau)

  • Project management experience an asset

Competencies

  • Clear and professional communication with HR stakeholders and vendors

  • Knowledge of HR policies, procedures, and employment legislation

  • Ability to interpret complex data and present actionable insights

  • Ability to troubleshoot technical issues and propose solutions

  • Ability to manage sensitive data with discretion and professionalism

  • Detail-oriented with strong organizational and time management skills

  • Strong understanding of privacy and compliance requirements

  • Collaborative team player with a proactive and solution-focused approach

  • Comfortable working in a fast-paced, operational environment

Work Flexibility

  • Hybrid remote with on-site presence required 3+ days per week

  • Requires ability to work with cross-functional teams and vendors in different time zones

  • Flexibility for overtime during peak periods or urgent HR matters

  • Requires focus and accuracy in data handling and documentation

  • Exposure to sensitive information and matters requiring discretion and professionalism

Salary range is dependent on factors such as industry-based experience, skills, training, credentials, and other qualifications. The salary range for this role is $60,000 - $110,000, actual pay may vary based on experience, education, and internal compensation practices.

Why You’ll Love Working Here

Full-time employees of Volkswagen Group Canada, Inc. enjoy these benefits:

  • Health Insurance Coverage: We offer comprehensive health, dental, and vision insurance, including a flexible plan to ensure employees and their families have access to quality healthcare tailored to their needs.

  • Health Spending Account: Extra support for your wellness needs.

  • Retirement Plans & Savings: We offer a competitive defined contribution retirement plan and a generous savings match to help employees prepare for their future

  • Compensation: We recognize individual contributions and share company success through our Bonus & Merit Program, fostering a pay-for-performance culture

  • Vehicle Leasing and Purchase Programs: Employees and eligible family members can lease up to four vehicles annually at discounted rates, providing convenience and cost savings.

  • Work Environment: Our facility inspires creativity and productivity, fostering an empowering hybrid work environment (where applicable) allowing employees can perform at their best.

  • Personal Days: We value work-life balance and offer personal days for your discretion, whether for personal reasons, recharging, or celebrating important holidays or events.

  • Volunteer Days: These days allow employees to support meaningful charities aligned with our values and social responsibility.

  • Company Designated Holidays: We recognize the importance of celebrating the holiday season with our team. Therefore, we reserve specific company holidays in December to ensure employees can enjoy the festivities.

  • Wellness Programs: We prioritize our employees’ holistic well-being through initiatives like discounted gym memberships and mental health resources to support physical, mental, and emotional health.

  • Tuition Reimbursement: Part of our commitment to employee growth, this benefit covers approved course expenses to support ongoing education and long-term career development.

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