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Workday Business Specialist and Enterprise Business Analyst, Management Analyst 5 (MA5)

Washington State Department of Natural Resources$79k-$106k / yr

Olympia, WA, United StatesHybrid

About the role

TL;DR

Support Workday implementation and ongoing use by mapping business processes, defining requirements, identifying functionality gaps, and recommending solutions. Lead agency-wide work with cross-functional teams, advise management, and support knowledge transfer during projects and after go-live. The hybrid role requires two years in business analysis, requirements, process improvement, or related work, plus basic accounting knowledge; quarterly travel to other DNR locations and state agencies may occur.

Do you have a talent for problem-solving and improving processes to support people's success in achieving business requirements? Do you have a passion for achieving quality results and bringing people along in the journey?

The DNR’s Enterprise Performance and Project Management Office (EPPMO) is seeking skilled and energetic individuals to develop and maintain frameworks around business process mapping, analysis, and transformation. The Management Analyst 5 position, Workday Business Specialist, serves as a consultant to management related to health, performance, and status of reengineering business processes to support implementation of, and maximize utilization of, Workday, the selected Enterprise Resource Planning (ERP) solution.

Fluency in basic financial language and accounting principles, business analysis, flexibility and ability to embrace challenges and change, and organizing multiple assignments and deliverables simultaneously are key competencies for success in this role.

Work Hours and Partial Telework flexibility may be available and considered

Salary: $6,542.00 - $8,801.00 Monthly

Responsibilities:

  • Establish positive and productive rapport with DNR employees at all levels.

  • Collaborate with multi-dimensional teams and lead highly complex and agency-wide efforts to determine necessary Workday functionalities essential to meet DNR business requirements.

  • Create documentation relevant for aligning Workday Functionality with DNR business requirements.

  • Provide expert advice and consultation to internal and external management and collaborators regarding DNR business practices.

  • Lead the effort to identify, analyze, and escalate gaps with Workday functionality not aligned with DNR requirements.

  • Analyze alternative solutions and present recommendations for gap resolution to decision makers.

  • Provide Region and Division staff support and facilitate knowledge transfer of Workday functionality during project execution and post-go-live sustainment periods.

Required Qualifications:

You must meet all the Required Qualifications and Competencies to be considered for this position. There are multiple pathways to meet qualifications, such as education, volunteer work, life skills, and experience. Please clearly communicate in your application material that your skills align with the position and qualifications.

  • Bachelor’s degree in public administration, technology, business administration, or a closely related field AND two (2) years of experience in business analysis and developing requirements, process improvement, and/or performance management;
    OR an equivalent combination of education and/or experience.

  • Experience in at least two of the following areas:

    • business analysis and requirements development

    • continuous improvement

    • organizational change management

    • project management

    • performance measurement/management

    • preparing and presenting effective and accurate analysis, narrative, statistical, and graphical reports.

  • Experience using schedules, timelines, and other graphics to report status and stay on track.

  • Experience creating tools and templates, reference material, work plans, proposals, briefings, and training.

  • Experience creating, establishing, monitoring, and measuring work plans and working with others to enhance and enable work plan implementation.

  • Experience breaking down, sorting, and synthesizing information, identifying trends and key themes, forming accurate conclusions and displaying them through charts and graphics, and developing appropriate action steps and recommendations.

Required Competencies:

  • Familiarity with basic accounting principles.

  • Improve and streamline work processes beyond the specific assignment, focusing on outcomes and taking calculated risks - flexible and able to embrace challenges and change.

  • Organize multiple assignments and produce work products that are accurate, thorough, and on time.

  • Commitment to fostering and supporting an environment that honors diversity, equity, inclusion, and environmental justice practices.

  • Perform assigned duties in a manner consistent with applicable laws, regulations, and public records retention, and requests are followed.

  • DNR Core Competencies:

    • Personal Accountability

    • Value Others

    • Compassionate Communication

    • Inspire Others

    • Commitment to Excellence

Special Requirements and Conditions of Employment:

  • This position’s assigned Duty Station is the Natural Resources Building (NRB) located in Olympia, WA. Standard office environment with an open/low wall environment. Some bending/lifting/reaching to set up and take down workshops.

  • Occasional travel to other DNR locations and state agencies may occur quarterly. Travel may be necessary in inclement weather, depending on the time of year.

Desired Qualifications:

These qualifications are not required. However, it can help you stand out as a candidate and should be highlighted in your application material.

  • Five (5) years of experience in two or more of the following areas:

    • business analysis and requirements development

    • continuous improvement

    • organizational change management

    • project management

    • performance measurement/management

    • preparing and presenting effective and accurate analysis, narrative, statistical, and graphical reports.

  • Experience with an Enterprise Resource Planning tool (Workday, for example) with some combination of the following functions:

    • Core Financials (including but not limited to Accounts Payable, Accounts Receivable, Allocations, Banking, Financial Accounting, and/or Asset Management)

    • Human Capital Management

    • Budget

    • Procurement

    • Expanded Financials

  • Business analysis, continuous improvement, and/or project management training and certification.

  • Fully Competent and proficient with Visio, Microsoft Word, Excel, PowerPoint, and Power BI.

  • Advanced skill level/proficiency with design, build, and administration of project libraries, lists, and toolkit platforms such as Microsoft SharePoint.

  • Advanced skill level/proficiency with design, build, and administration of process improvement approach and projects.

DNR provides excellent benefits, a few of which include:

  • Commitment to organizational health and wellness

  • Work/life balance

  • DNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women’s Employee Resource Group, Veterans Employee Resource Group, etc.)

  • Statewide Employee Business Resource Groups, visit here to learn more

  • Leadership that empowers and supports employees

  • Professional development opportunities

  • Educational and career development aid

  • Public Service Loan Forgiveness Eligibility

  • Opportunities to participate in wildland fire suppression assignments

  • A comprehensive benefits package includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave, and vacation days. Visit http://careers.wa.gov/benefits.html for more information.

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