Human Resources Information Systems Analyst
BrightSpring Health Services
About the role
Support daily operations across ADP Enterprise, Cornerstone, iCIMS, and other HR applications, handling user issues, workflows, data audits, mass updates, queries, and reports. You will help implement modules and upgrades by writing test scripts, testing changes, and creating user and training documents. Experience with ADP, Cornerstone, or another HRIS is strongly preferred; a high school diploma or GED is required, and a bachelor’s degree is preferred.
The Human Resources Information Systems Analyst is responsible for supporting operational data needs in our HR applications including ADP Enterprise, Cornerstone, iCIMS and any future applications that the company will utilize. The analyst will participate in the implementation of new modules/functionality and applications (if appropriate) as well as ongoing support and administration of existing applications. This position will be expected to support our end-users to best leverage the systems and processes currently in place and to drive improvements where necessary.
Responsibilities
Process daily request from users. Provide production support including, but not limited to, workflow management, front line support for Human Resources Information Systems team working and resolving issues via phone and email, auditing employee level data (including historical data), research and resolve system related issues; perform scheduled activities (mass updates); recommend solutions or alternate methods to meet new and existing requirements
Maintain Mapping Rules, Home and Security Departments
Acts as a system subject matter expert
Maintain and audit Human Resources Information Systems, Applicant Tracking Systems, and Learning Management Systems. Help maintain data integrity in systems by running queries and analyzing data. Document current processes and recommend changes as needed. Collaborate with Human Resources and Information Technology to coordinate fixes and upgrades. Assist in the review, testing and implementation of system upgrades and/or updates. Continuously seeks and supports new approaches practices and processes to improve the efficiency of Human Resources Applications
Assist with implementation of new functionality which will include test scripts, testing, creating user documents and training documents. Document and implement process improvements related to policy changes and/or organizational changes. Serve as a liaison with external third parties and other stakeholders (e.g. Payroll, ADP, finance, benefit vendors)
Create and maintain a variety of reports or queries utilizing the appropriate reporting tools. Assist with the development of standard report templates to support ongoing customer needs
Support our wellness initiative and other Human Resources initiatives
Comply with Health Insurance Portability Accountability Act privacy and security requirements to maintain patient and employee confidentiality at all times
Adhere to organizational policies and procedures
Other duties as assigned
Qualifications
Bachelor degree preferred, high school / General Education Diploma required
Experience with ADP, Cornerstone, or other Human Resources Information Systems is strongly preferred
KNOWLEDGE, SKILLS, & ABILITIES
Strong Knowledge of Microsoft Office; advanced Excel, Word and PowerPoint skills strongly preferred
Excellent communication skills and telephone protocol; professional verbal and written communication skills