HCM Systems Analyst (on-site)
OU Health
About the role
This on-site role supports Workday and ADP HCM systems through configuration, reporting, testing, security, troubleshooting, audits, and end-user training. You’ll gather requirements, resolve support tickets, maintain data integrity, and deliver system enhancements and process documentation. A bachelor’s degree is required, with up to 3 years of experience for Level I or 3–5 years for Level II. Workday Pro certification is required within the first year for Level I and for Level II.
Provides functional support of OU Health HCM systems through design, development, system configuration, testing, implementation, maintenance, security, reporting, and training. Duties include analyzing and determining configuration changes, ensuring data integrity and designing reports to create and drive operational efficiencies. Incumbent will achieve success as a strategic partner to internal and external stakeholders by maintaining and enhancing HCM systems, driving process efficiencies, troubleshooting issues, preserving data integrity, complying with security expectations. Uses project management knowledge and skills to help the team deliver the expected outcomes on time.
Essential Responsibilities
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
- Performs analysis to identify configure HCM systems to meet the business needs of the organization
- Provides functional support for HCM Systems
- Handles resolution of support ticket requests
- Performs business requirements gathering
- Provides training to administrative end users
- Identifying system enhancements leading to increased operational effectiveness
- Report scheduling and development of reports
- Development and document management of processes, procedures, and guides
- Develops and executes data integrity audits and resolves deficiencies and variances
- Conducts proactive research and identifies opportunities to better use technology
- Performs special projects and duties as necessary
General Responsibilities
- Performs other duties as assigned.
Minimum Qualifications Level I:
Education Requirements: Bachelor’s Degree required
Experience Requirements: Up to 3 years of relevant experience required.
License/Certification/Registration Requirements: Workday Pro certification is required within the first year in this role.
Minimum Qualifications Level II:
Education Requirements: Bachelor’s degree required.
Experience Requirements: 3-5 years of relevant experience required.
License/Certification/Registration Requirements: Workday Pro certification is required.
Knowledge/Skills/Abilities Required:
- Understanding of processes, process flow and data.
- Understanding and experience with HCM systems such as Workday, Paycom, PeopleSoft, Lawson, ADP, etc.
- Knowledge of MS Office Suite, strong MS Excel skills (pivot tables, v-look ups and other complex formulas and functions.
- Strong report writing in an HCM system required.
- Analytical skills with a methodical approach to problem solving and implementation with attention to detail.
- Ability to apply logic and reason to investigate system issues to root cause.
- Organizational and interpersonal skills including written and verbal communication skills within all levels of the organization.
- Ability to prioritize workload and provide timely follow-up and resolution.
- Ability to handle daily planned and unplanned operational activities both independently and in a team environment.
- Ability to learn and effectively use new technologies.
- Ability to solve moderate to difficult problems.
We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.