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Manager, HR Systems & Workforce Analytics (ADP)

Chicago Blackhawks$70k-$80k / yr

Chicago, IL, United StatesOn-site

About the role

TL;DR

Own the HR technology ecosystem, serving as primary administrator for ADP, ClearCompany, and Traliant while leading integrations, configuration, security, and process improvement. Build executive dashboards, automated reporting, and predictive workforce analytics covering recruiting, retention, compensation, performance, and planning. This role requires 5+ years of HR systems or analytics experience, expert Excel skills, and occasional nights, weekends, or holidays based on the event calendar.

The Ideal Candidate

We’re looking for a curious, analytical, tech-savvy problem solver who is genuinely obsessed with mastering systems, uncovering insights, and making things work better. You love digging into data, asking “why,” connecting the dots, and turning information into a strategy that actually moves the business forward. You’re equally energized by figuring out why an HRIS integration isn’t working, building a dashboard that makes a leader say “Wow, I finally understand this,” automating a painfully manual process, or experimenting with how AI can make HR smarter and more efficient. You don’t just maintain systems - you learn them inside and out, challenge the status quo, and look for what’s possible next. You’re a little bit HR strategist, a little bit data detective, a little bit technology geek, and a whole lot of problem solver. You have a high bar for accuracy, a healthy curiosity about how things work, and the creativity and persistence to keep digging until you find the answer. If you get genuinely excited about turning messy data into meaningful insights, complicated systems into elegant solutions, and “we’ve always done it this way” into “here’s a better way,” we want to meet you.

Role Summary

The Manager, HR Systems & Workforce Analytics is responsible for leading the organization's HR technology ecosystem, workforce reporting, people analytics, and data governance initiatives. The Manager will oversee HRIS administration, reporting, dashboards, workforce analytics, process automation, and data integrity while identifying opportunities to improve decision-making through predictive and strategic analytics. This role plays a critical part in enabling organizational strategy by delivering meaningful workforce insights related to talent acquisition, retention, compensation, performance, engagement, organizational effectiveness, and workforce planning.

Primary Responsibilities

HR Systems Leadership and Process Improvement (40%)

  • Serve as the HR team’s primary administrator for the organization's HR systems (ADP, Clear Company, Traliant).

  • Own and drive HR system configuration, maintenance, upgrades, testing, security, and optimization.

  • Partner with Finance, IT and external vendors to implement new system functionality and integrations.

  • Evaluate emerging HR technologies and recommend innovative solutions that improve efficiency and employee experience.

  • Manage HR technology vendors and system-related projects from implementation through adoption.

  • Develop and maintain system documentation, workflows, and standard operating procedures.

  • Ensure compliance with all applicable data privacy and security requirements.

Workforce Analytics & Reporting (40%)

  • Develop and maintain executive dashboards and workforce scorecards.

  • Design automated reporting that provides leaders with timely, accurate workforce metrics.

  • Analyze trends related to headcount, turnover, retention, recruiting, internal mobility, compensation, performance, engagement, and other organizational health indicators.

  • Deliver predictive and descriptive analytics that support strategic decision making across the business including but not limited to developing forecasting models for staffing needs and labor costs.

  • Partner with department leaders to translate complex workforce data into meaningful business recommendations.

Data Governance & Compliance (10%)

  • Establish and maintain HR data governance standards; ensure accuracy, integrity, and consistency of employee data.

  • Support compliance reporting requirements, including EEO, OSHA, ACA, and other regulatory obligations.

AI & Digital Transformation (10%)

  • Support the organization's AI strategy through HR technology innovation by researching, evaluating, and advising on responsible AI solutions that enhance HR operations.

  • Identify opportunities to automate repetitive administrative tasks.

  • Promote ethical, secure, and compliant use of AI within Human Resources.

Qualifications & Requirements

  • Bachelor’s degree in Human Resources, Business or I/O Psychology, Information Systems or related field

  • 5+ years of progressive experience in HRIS administration, workforce analytics, or HR technology with a demonstrable track record of owning HR systems end-to-end

  • Hands-on experience with HR systems such as HRIS, ATS, LMS, and performance management (ADP Workforce Now, Clear Company, and Traliant familiarity strongly desired)

  • Strong data analysis skills with expert proficiency in Excel; experience with other data visualization tools is an asset

  • Clear understanding of how HR data intersects with legal compliance requirements – including recordkeeping obligations, pay equity reporting, and audit documentation standards

  • Exceptional attention to detail and a zero-tolerance approach to data inaccuracy

  • Ability to manage multiple systems projects simultaneously and drive continuous improvement with a positive, solutions-oriented mindset

  • Proven ability to translate technical system information and processes into clear guidance for non-technical HR and leadership stakeholders

  • Experience in multi-entity environment preferred

  • Embraces the opportunity to be all-hands-on-deck in a high-volume, high-expectation environment and make meaningful impact as part of a small but mighty team

  • Ability to adapt to occasional variations in schedule including working nights, weekends, and holidays as business needs dictate based on the event calendar

  • Must demonstrate our organizational values of integrity, curiosity, empathy, collaboration, and originality

Compensation

The budgeted annual base salary for this position is $70,000 - 80,000 with final compensation offer based on the candidate's years of experience, skills, qualifications, and overall fit for the role. This role is eligible to participate in the Company's annual bonus program.

Perks and Benefits

Competitive total rewards package, full benefits (medical, dental, vision, 401k matching, paid life insurance), employee assistance program (EAP), comprehensive PTO package, social events, volunteer opportunities, and learning and development. Employer-paid breakfast, lunch, parking, on-site gym and training classes, employee ticket program, and more.

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