Workday Learning Administrator (Temporary)

This temporary role as a Learning Technology Associate Systems Analyst works in partnership with the Learning Technologies team to support the Workday LMS transition.

Principal Duties and Responsibilities

• Provide ongoing enterprise level support for the LMS (Workday Learning) to employees and physicians, including, maintenance, usage, analysis and administration

• Provide end-user technical support (troubleshooting, reporting technical issues, etc.) for Workday Learning, resolving end-user issues in a timely manner.

• Work with the Learning technologies and Shared Service teams to configure and assign roles and privileges within Workday Learning

• Manage, prepare, and deliver regular reports & reports as requested from key stakeholders by using existing report templates or creating custom reports

• Coordinate with department-level administrators across Christiana Care to effectively support managers, instructors and learners

• Manage & coordinate various processes and documentation related to Workday Learning

• Support the implementation of new Workday Learning functionalities

• Work with Instructional Designers to support the testing of eLearning Modules to be delivered through Workday Learning

• Communicate changes and updates to Workday Learning to affected users and key stakeholders

• Audit and monitor data integrity in Workday Learning

• Support and/or coordinate LMS-related projects as assigned

• Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.

• Other duties as assigned.

Education and Experience Requirements

• Bachelor’s degree in Educational Technology, Information Technology, Information Systems, Education, Curriculum Development.

• 2-3 years of equivalent experience in the field of business administration, informational technology, education, training & development, or healthcare.

• Over 3 years of enterprise system admin experience with Workday Learning

• Helpdesk or end-user technical support preferred

• A combination of education and experience may be substituted

Knowledge, Skill, and Ability Requirements

• Extensive knowledge of Workday Learning System

• Ability to analyze routine problems and present available options for resolving in manner that technical and non-technical staff can understand

• Performs a variety of complicated tasks

• Ability to communicate with a variety of users and stakeholders at different levels utilizing different methods (written, verbal, visual)

• Works with minimal supervision

• Ability to organize and manage time effectively as demonstrated by the ability to manage multiple tasks within a project.

Hourly Pay Range: $36.10 - $57.76

This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.