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Workday Technical Systems Lead

Darktrace

London, United KingdomOn-site

About the role

TL;DR

Lead the design, support and governance of Workday integrations across HCM and Finance, using Workday Studio, Enterprise Interface Builder, Report Writer, iLoad, web services and APIs. You’ll cover technical architecture, security, reporting, release testing and service stability, while troubleshooting complex platform and data issues and coordinating internal teams and providers. The role calls for strong experience with XML, Java, ETL, WSDL, SOAP and REST.

We are looking for a Workday Technical Systems Lead to maintain and evolve our Workday integration ecosystem across HR and Finance.

Reporting to the Digital Transformation Lead, you’ll play a key role in the development, enhancement, support and governance of integrations across the Workday platform. You’ll ensure secure, reliable and scalable connectivity between Workday and our wider enterprise application landscape, helping enable efficient business operations, trusted data exchange and the delivery of strategic transformation initiatives.

This is a hands-on technical leadership role suited to someone with deep Workday expertise who can combine technical delivery with architecture, security, reporting and service management responsibilities.

Key Duties & Responsibilities

  • Contribute to the Workday technical architecture and roadmap, ensuring solutions are scalable, secure, supportable and aligned with wider business and technology priorities.

  • Design, deliver, support and continuously improve integrations between Workday and other enterprise systems.

  • Develop and maintain integrations using tools such as Workday Studio, Enterprise Interface Builder, web services and APIs.

  • Ensure reliable, secure and efficient data exchange across the Workday HCM and Finance environments.

  • Administer and govern the Workday security model, maintaining appropriate access controls and protecting sensitive HR and financial data.

  • Support regulatory compliance, audit readiness and effective security governance across the Workday platform.

  • Develop and optimise Workday reporting and analytics capabilities, providing trusted information to support operational and strategic decision-making.

  • Maintain the stability, performance and availability of Workday technical services through monitoring, incident management and effective service governance.

  • Troubleshoot complex integration, data and platform issues, identifying root causes and implementing sustainable solutions.

  • Complete technical assessments, testing and deployment activity for Workday releases and other platform changes.

  • Assess the potential impact of platform changes on integrations, reporting, security and downstream systems.

  • Work with Workday and other technology partners to evaluate new capabilities and ensure alignment with organizational architecture, security and business requirements.

  • Coordinate effectively with internal stakeholders and external providers on integration, data and technical delivery requirements.

Qualifications & Experience

  • Significant experience delivering and supporting Workday technical solutions, ideally gained within a Workday delivery lead or comparable technical leadership role.

  • Strong knowledge of Workday integration tools, including Workday Studio, Enterprise Interface Builder, Workday Report Writer and iLoad.

  • Experience designing and implementing ETL processes using relevant ETL tools and technologies.

  • Strong experience of web services and APIs, including WSDL, SOAP, REST and related web service standards.

  • Technical expertise in XML and Java.

  • Experience with interfaces, networking, data warehousing, relational databases and performance tuning.

  • Strong working knowledge of HR and Finance systems, data models, organizational structures and security roles.

  • Solid understanding of Workday security features, controls and governance requirements.

  • Advanced experience creating Workday HCM and Finance reports, including Workday Report Writer and Calculated Fields.

  • A good understanding of database architecture, tables, system interactions and the impact of technical changes on downstream systems.

  • Strong problem-solving, troubleshooting and analytical skills.

  • Ability to balance planned project delivery with unplanned operational responsibilities in a fast-paced environment.

  • Ability to prioritize work effectively and deliver technical tasks independently.

  • Strong communication skills, with the ability to coordinate technical delivery across internal teams and third-party providers.

Nice to Have

  • A bachelor’s degree in Information Technology, Computer Science, Software Engineering or another relevant technical discipline, or an equivalent combination of professional training and experience.

  • Workday accreditation or relevant Workday certifications.

  • Experience supporting both Workday HCM and Workday Finance environments.

  • Experience contributing to technical architecture, platform roadmaps or large-scale transformation initiatives.

  • Familiarity with audit, regulatory compliance and enterprise security requirements.

Benefits:

  • 23 days’ holiday + all public holidays, rising to 25 days after 2 years of service,

  • Additional day off for your birthday,

  • Private medical insurance which covers you, your cohabiting partner and children,

  • Life insurance of 4 times your base salary,

  • Salary sacrifice pension scheme,

  • Enhanced family leave,

  • Confidential Employee Assistance Program,

  • Cycle to work scheme.

As a growing business strengthening its governance and controls, this role plays a part in supporting high standards of integrity and accountability.

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