Associate Workday Engagement Manager
ERPA
- Canada
- United States
About the role
Support Engagement Managers across multiple Workday implementation, AMS, and Phase X projects, keeping scope, milestones, budgets, risks, and customer governance on track. You need at least one year managing these projects with a Workday partner, an active Workday EM/PM certification, and Smartsheet experience; higher education or public sector work is preferred. The role is open in the US or Canada, may require up to 25% travel, and accepts sponsorship transfers; Canadian employment is handled through an Employer of Record.
Are you a team-oriented, collaborative Associate Workday Engagement Manager that wants to be part of an amazing team? Don’t miss out on this great opportunity!
Our Associate Engagement Manager provides support to our Engagement Managers on implementations, AMS and Phase X projects. This role is responsible for all aspects of project delivery and helps support our customers’ long-term goals. The Associate Engagement Manager will contribute to the development of ERPA’s Workday practice and should showcase innovation, strategic thinking and have the drive to make ERPA a Workday partner of choice.
Key Responsibilities:
Be a culture champion for ERPA’s core values (Empathy, Responsibility, Passion, Agility)
Be the key connection between our consultants and the client
Support multiple Workday engagements concurrently
Ensure projects stay within defined scope of Statement of Work (SOW) and meet agreed milestones and budget targets
Gauge and report project health and monitor risks, issues, and escalations
Assist with status updates and managing weekly, monthly and quarterly customer governance.
Assist with work assignments & resource management for AMS and Phase X engagements
Ensure customer satisfaction remains exceptional and customers are referenceable
Experience and Education Requirements:
1+ years of experience managing Workday implementations, AMS and Phase X projects with a Workday partner is required.
Experience managing Workday projects for higher ed/public sector clients is strongly preferred.
A Workday EM/PM certification is required and must remain in Active status throughout employment with ERPA
Ability to learn new systems quickly (JIRA, ServiceNow, Salesforce, etc.)
Prior experience managing projects utilizing Smartsheet
Excellent verbal and written communication skills are required, along with a proactive approach to ensure alignment with customers, consultants, and other internal stakeholders
Must have excellent organizational skills and the ability to manage competing priorities
Ability to travel up to 25%, as needed
Demonstrated ability to work independently as well as in a team environment, coupled with a desire to have fun while building something new (required)
Location: USA or Canada
Sponsorship: Open to candidates who require sponsorship transfer
This position supports ERPA’s U.S. operations. Employment for this role will be administered through a third-party Employer of Record (EOR), which will serve as the individual’s legal employer in Canada. The selected candidate will work in support of ERPA while employment administration, including payroll, benefits, and applicable employment documentation, will be managed through the EOR.