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Workday Senior Engagement Manager

ERPA

United StatesRemote

About the role

TL;DR

Lead multiple Workday engagements, including Phase 1 implementations and AMS and Phase X client portfolios, while managing budgets, risks, milestones, customer governance, and cross-functional teams. You need at least 3 years leading commercial Workday engagements with a Workday partner, an active Workday EM/PM certification, and Smartsheet experience. Travel is up to 25% as needed.

Are you a team-oriented, collaborative Workday Senior Engagement Manager that wants to be part of an amazing team? Don’t miss out on this great opportunity!

Our Workday Senior Engagement Manager plays a critical role in building lasting relationships with ERPA’s Workday customers, while managing Phase 1 implementations, as well as a portfolio of AMS and Phase X clients. This role is responsible for budget management, client engagement, and cross-functional team leadership throughout the full project lifecycle. You will contribute to the development of ERPA’s Workday practice and should showcase innovation, strategic thinking and have the drive to make ERPA a Workday partner of choice.

Key Responsibilities:

  • Be a culture champion for ERPA’s core values (Empathy, Responsibility, Passion, Agility)

  • Be the key connection between our consultants and the client

  • Lead multiple Workday engagements concurrently

  • Ensure projects stay within defined scope of Statement of Work (SOW) and meet agreed milestones and budget targets

  • Gauge and report project health and monitor risks, issues, and escalations

  • Conduct status updates and manage weekly, monthly and quarterly customer governance.

  • Assist with work assignments & resource management for Workday engagements

  • Ensure customer satisfaction remains exceptional and customers are referenceable

Experience Requirements:

  • A minimum of 3 years of experience independently leading commercial Workday engagements throughout the full project lifecycle with a Workday partner (Launch Express is a plus!)

  • A Workday EM/PM certification is required and must remain in Active status throughout employment with ERPA

  • Ability to learn new systems quickly (JIRA, ServiceNow, Salesforce, etc.)

  • Prior experience managing projects utilizing Smartsheet

  • Excellent verbal and written communication skills are required, along with a proactive approach to ensure alignment with customers, consultants, and other internal stakeholders

  • Must have excellent organizational skills and the ability to manage competing priorities

  • Ability to travel up to 25%, as needed

  • Demonstrated ability to work independently as well as in a team environment, coupled with a desire to have fun while building something new (required)

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