HR Systems Associate (Workday)

Working as part of the HR Analytics & Systems team, this role provides day-to-day support for Workday and associated HR technologies. You will help ensure the smooth operation of HR processes, support colleagues across HR and the wider organisation, investigate system issues, maintain data quality and contribute to system improvements.

You will also have the opportunity to develop your Workday skills through hands-on involvement in configuration activities, testing, data management and integrations support, including Enterprise Interface Builder (EIB) data loads. This role is ideal for someone with some experience of HR systems who enjoys problem-solving, working with data and delivering a positive user experience.

Role responsibilities

• Provide day-to-day administration and user support for Workday and other HR systems, investigating queries, resolving issues and supporting the smooth delivery of HR processes
• Support core HR processes within Workday, ensuring transactions are completed accurately and in accordance with agreed procedures
• Carry out routine system administration and maintenance activities, including updates to reference data, notifications, system settings, approved configuration changes and maintenance of system documentation and guidance materials
• Support data quality and governance activities through audits, validation checks, reporting, data corrections and ongoing monitoring
• Prepare, validate and process Workday EIB data loads, and support integrations and data transfer activities by monitoring interfaces, investigating errors and working with colleagues and suppliers to resolve issues
• Support Workday releases, enhancements and projects through testing, user acceptance testing (UAT), documentation updates and post-release activities
• Collaborate with HR, Payroll, IT and wider stakeholders to understand requirements, support effective business processes and deliver a positive user experience
• Contribute to continuous improvement by identifying opportunities to enhance system functionality, data quality, user experience and operational processes

Skills required

Minimum:

• Proven experience using, supporting or administering Workday or another HR system in an operational environment
• Demonstrable experience of working with core HR processes across the employee lifecycle, using HR systems to support effective process controls and maintain accurate employee data

Essential:

• Experience supporting HR system users, providing guidance on system processes and transactions and delivering a positive user experience
• Experience with HR system administration, maintenance, testing and configuration activities, including updates to reference data, notifications, business processes or other system settings
• Experience working with HR data, including data validation, data quality management, reporting, audits, updates and governance activities
• Experience preparing, validating or processing data loads, EIBs, integrations or related data transfer processes within Workday or similar systems
• Solid analytical and problem-solving skills, with the ability to identify, investigate and resolve system and data issues in a structured manner
• Effective written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical audiences and build effective relationships across teams
• Well-organised and self-motivated, with the ability to prioritise competing workloads, manage multiple tasks and demonstrate a continuous improvement mindset

Benefits

• Salary: National (Edinburgh and Leeds) ranging from £39,100 to £48,800 and London from £41,600 to £51,900 (salary offered will be based on skills and experience)
• 25 days annual leave plus bank holidays
• Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
• Private healthcare with Bupa, income protection and 24/7 Employee Assistance
• 35 hours of paid volunteering annually
• Colleagues spend a minimum of 50% of their working time in the office each month (60% for Directors and Executive Directors) across our London, Leeds and Edinburgh offices.
• A flexible benefits scheme designed around your lifestyle

Useful information and timelines

SC Clearance is required for this role (SC Guidance) - you will hold or will be required to obtain Security Check (SC) level vetting