HR Solutions Analyst

We are looking for a HR Solutions Analyst who is passionate about HR technology, process improvement, and creating efficient, scalable solutions. The ideal candidate is detail-oriented, analytical, and comfortable working across multiple HR systems while partnering with HR, IT, and other stakeholders. This individual will bring strong HR systems knowledge, a focus on data accuracy and process consistency, and the ability to translate business needs into practical technology solutions. Experience supporting platforms such as ADP Workforce Now (WFN), Cornerstone OnDemand (CSOD), Quantum Workplace, Assembly, and SharePoint is highly valued.

What You'll Do (Responsibilities)

• Serve as the primary point of contact and internal escalation resource for HR system issues, resolving complex technical matters with minimal supervision

• Lead the administration, configuration, and ongoing optimization of core HR systems including ADP WFN, CSOD, Quantum Workplace, and Assembly

• Own and manage system workflows, user access controls, and security roles to ensure alignment with organizational needs, data privacy, and compliance requirements

• Partner with HR, IT, and vendors to lead the testing, implementation, and rollout of new system features, modules, and upgrades, coordinating across stakeholders to ensure successful adoption.

• Manage system integrations and data feeds between HR platforms, and serve as the primary liaison with HR technology vendors for support and escalations

• Conduct and oversee regular data audits across HR systems, identifying root causes of discrepancies and implementing corrective measures to maintain data integrity

• Develop and maintain a library of SOPs, user guides, job aids, and training materials; ensure documentation remains current following system updates or process changes

• Build and deliver HR dashboards, reports, and analytics using ADP reporting tools, Excel, CSOD analytics, and other available platforms to meet business and compliance needs

• Identify, recommend, and implement opportunities to automate manual HR processes through system functionality and integrations

• Maintain and organize HR documentation, manager toolkits, and resources within SharePoint

• Conduct training sessions and provide ongoing coaching to HR team members and business users on system functionality and best practices

• Monitor HR system task queues to ensure accurate and timely processing of employee transactions throughout the full employee lifecycle

• Collaborate with HR stakeholders to evaluate system usage patterns and case trends, translating findings into actionable process improvements

• Ensure all system-driven HR processes remain compliant with applicable employment regulations, data privacy requirements, and internal policies

• Contribute to project planning and coordination for HR technology initiatives, including timeline management and cross-functional communication

• Suppoer HR system integration for mergers and acquisitions, including data conversion, onboarding acquired employees into company systems, and decommissioning legacy platforms

• Other duties as assigned

What You Bring (Qualifications & Skills):

• Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field (Master's degree preferred)

• 5+ years of HR Information Systems (HRIS) experience, including hands-on administration of ADP WorkforceNow or a comparable enterprise HCM platform

• Relevant certifications (e.g. HRIP, ADP or Cornerstone administrator certification, SHRM-CP/PHR, or CAPM/PMP) preferred

• Advanced proficiency administering HRIS and talent management platforms (ADP WFN and CSOD preferred)

• Flexibility to respond quickly and positively to shifting demands and opportunities; ability to work under tight deadlines and handle multiple, detailed tasks with a strong sense of urgency

• Ability to anticipate problems and issues and exercise good judgment in recommending resolutions

• Demonstrated project management and process improvement skills

• Strong analytical and data-driven decision-making skills

• Ability to work effectively in a diverse, global, and multicultural environment

• Proficient in Microsoft Excel, including advanced functions such as VLOOKUP, pivot tables, and data analysis tools to manage and interpret large datasets effectively

• Meticulously reviews data and documents to ensure accuracy and precision, identifying and correcting errors promptly to maintain high-quality standards

• Applies logical reasoning and analytical skills to solve complex problems, evaluate situations from multiple perspectives, and make informed decisions

• Organized and able to prioritize accordingly

• Excellent written and verbal communication skills, including close attention to detail and active listening

• Strategic thinker with the ability to translate strategy into actionable plans

• Ethical and responsible, with a commitment to compliance, data privacy, and confidentiality

Special Requirements:

• U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required.

• ITAR requirement

• 120.15. Some positions will require current U.S. Citizenship due to contract requirements.

This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee. See 22 CFR