UKG Pro WFM Configuration Specialist
Mass General Brigham Incorporated$75k-$110k / yr
About the role
Work Monday to Friday during Eastern business hours, with one onsite day each week and occasional extra office days for scheduled meetings. Configure, implement, test, and support UKG Pro WFM, with expertise in Timekeeping, Advanced Scheduling, Attestation, Analytics, or reporting. The role requires 2 to 3 years of software application experience and includes end-user training, documentation, and issue resolution.
MGB Digital is hiring a UKG Pro WFM Configuration Specialist Applications Analyst!
The Opportunity
We are seeking a Configuration Specialist with extensive expertise with UKG Pro WFM. In this role, you will be responsible for configuring, implementing, and optimizing the UKG Pro WFM instance to meet client-specific needs and improve operational efficiency.
What You'll Get to Do:
- Configure, implement, test and optimize UKG Pro WFM to align with operational workflows.
- Conduct thorough testing and validation of configurations to ensure accuracy and alignment with client goals.
- Trains end users on the operation of software applications. Develops end user documentation.
- Provides ongoing support of the software applications by identifying and resolving issues.
- Engage in dedicated project work.
- Participates in regular team meetings to discuss team activities, issues and updates.
- Participate in professional development activities such as webinars, workshops, and online training.
What you will bring to the role:
- Expertise in configuring and implementing at least one of the following UKG Pro WFM areas: Timekeeping, Advanced Scheduling, Attestation, Analytics or reporting.
- Experience with writing and executing test plans designed for direct and regression testing
- Clear and effective communication to collaborate with stakeholders and provide technical guidance.
- Ability to create tailored solutions that address unique client needs that can align with enterprise standardization.
Qualifications
Bachelor's Degree Information Systems preferred
MGB can consider and review experience in lieu of a degree
Experience in the development, support or operation of software applications
2-3 years required
Skills For Success
Exceptional verbal and written communication skills.
Exceptional interpersonal skills to effectively communicate with both technical and non-technical staff.
Demonstrated analytic and problem-solving skills.
Knowledge of Microsoft Office 365 and other popular office productivity solutions.
Additional Job Details (if applicable)
Working Model Required
M-F Eastern Business hours
Onsite 1x weekly required
Must be flexible for additional days onsite for meetings in office, as planned and scheduled for business needs
Remote work days require a stable, secure, quiet, compliant work station using MGB provided equipment
Remote Type
Hybrid
Work Location
399 Revolution Drive
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$75,275.20 - $109,553.60/Annual
Grade
6
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package.
In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.