Workday System Specialist - Personnel Board of Jefferson County

The Personnel Board of Jefferson County is seeking experienced Workday System Specialists to support the accuracy, integrity, and compliance of employment records and transactions across multiple Merit System agencies. Responsibilities include conducting quality control reviews of employment actions and records in Workday; calculating and maintaining agency salary schedules; reviewing payroll records for certification purposes; and ensuring compliance with Personnel Board Rules and Regulations and established policies. Additional duties include educating and training agency end users on Workday processes, troubleshooting system and business process issues, and coordinating with appropriate Personnel Board staff and Merit System agency representatives to resolve errors and ensure accurate processing of employment actions and records.

Compensation & Benefits

The Personnel Board of Jefferson County provides competitive pay and comprehensive benefit packages to include medical and dental insurance, employer-sponsored retirement plan (pension), generous paid holidays, sick and vacation leave, and more. The pay range for this job is presented below:

$59,113 - $91,686

Minimum Qualifications

The following are job-related qualifications that are required for employment consideration for this position:

• Work experience editing spreadsheet data for use with Workday or other similar systems.
• Work experience troubleshooting data errors within Workday or other similar systems.
• Work experience analyzing large datasets to identify and resolve errors within those datasets.
• Work experience providing support to end users regarding the processes and operations of Workday or other similar systems.

Typical Job Duties

• Performs periodic and scheduled audits of Merit System agencies’ personnel actions and employment records within Workday by reviewing and reconciling business processes to ensure the accuracy of information and compliance with the Personnel Board’s Rules and Regulations and established policies.
• Reviews Workday business processes and other Merit System employment actions (e.g. premium requests, requests for appointments, intergovernmental transfers) by conducting research to identify potential issues and correcting and verifying submitted information to ensure appropriate documentation and approvals have been obtained prior to processing.
• Assists with the maintenance of the Workday and associated business processes through system testing and other quality assurance practices in both testing and live system environments to ensure systems are updated and able to meet users’ needs.
• Acts as Workday user support by responding to inquiries related to system processes and assisting users with executing necessary actions and business processes within Workday to ensure the system of record is accurate and agency compliance with the Personnel Board’s Rules and Regulations.
• Reconciles multiple Merit System agencies’ payroll records, between the agency payroll system of record and Workday, by generating reports and reconciling discrepancies in order to certify the payroll as required by the Personnel Board’s Rules and Regulations.
• Identifies Workday end-user training needs then conducts one-on-one and small group trainings to ensure agency end-users are educated on both Workday functionality and the Personnel Board’s Rules & Regulations.
• Updates and validates supervisor organization charts in Workday by determining which positions or employees need to be changed, researching the appropriateness of changes, making changes, and sending them to the requestor for validation.
• Updates and validates Merit System agency salary schedules by calculating percentage changes across steps, reviewing changes with jurisdictions, and sending validated salary schedules to be uploaded on the website.

Physical Demands

Job is primarily sedentary involving sitting for long periods of time, but may involve occasional walking or standing for brief periods. May involve occasional light lifting of items or objects weighing up to 25 lbs.

Work Environment

Work is conducted almost exclusively indoors in an office setting. Work involves use of standard office equipment, such as computer, phone, copier, etc.