Senior Director of HR Administration (UKG)

Pritchard Industries is seeking an experienced, highly analytical Senior Director of HR Administration to lead our Benefits, Leave Administration, and Human Resources Information Systems (HRIS) functions.

This position is responsible for ensuring HR programs, systems, and processes are compliant, efficient, scalable, and aligned with organizational objectives. The Senior Director will oversee a team of HR professionals, drive operational improvements, and partner with senior leadership and cross-functional stakeholders to support a large, geographically dispersed workforce.

This is a hands-on leadership role requiring both strategic oversight and the ability to independently analyze data, troubleshoot complex issues, and execute operational initiatives. The ideal candidate brings strong technical expertise, sound judgment, and a demonstrated ability to improve HR operations in a complex, fast-paced environment.

Key Responsibilities

HR Leadership & Operations

• Lead and develop the Benefits, Leave Administration, and HRIS teams, ensuring effective service delivery and operational accountability.
• Develop, implement, and continuously improve HR policies, procedures, workflows, and administrative processes.
• Partner with HR, Payroll, Finance, IT, Legal, and Operations on cross-functional initiatives and organizational improvements.
• Support organizational change, acquisitions, and integrations by aligning HR programs, systems, and processes.

Benefits & Leave Administration

• Oversee health and welfare benefits, retirement programs, annual open enrollment, and vendor relationships.
• Ensure compliance with applicable benefits regulations, including ERISA, ACA, COBRA, and HIPAA.
• Direct administration of FMLA, state paid leave programs, statutory disability benefits, and company-provided leaves.
• Establish consistent leave administration procedures, resolve escalated issues, and support regulatory compliance.

HRIS, Data, and Process Improvement

• Oversee UKG Pro administration, including system configuration, workflows, reporting, integrations, and enhancements.
• Lead HR data governance initiatives to ensure accuracy, consistency, and integrity across systems.
• Develop reporting and analytics to support operational decisions and identify opportunities for improvement.
• Implement automation, standardized processes, and system improvements to increase efficiency and strengthen internal controls.
• Oversee PTO and timekeeping administration, ensuring policy compliance, data accuracy, and effective coordination with Payroll and Operations.

Compliance and Risk Management

• Ensure HR administrative practices comply with applicable federal, state, and local regulations.
• Monitor regulatory developments and implement necessary policy and procedural changes.
• Establish internal controls, documentation standards, and audit procedures to mitigate organizational risk.

Qualifications

Required

• 8+ years of progressively responsible HR experience, including substantial experience in HR operations, benefits, leave administration, and HRIS.
• 3+ years of experience leading HR teams, functions, or large-scale initiatives.
• Advanced proficiency in UKG Pro, including Business Intelligence reporting, workflow configuration, system administration, and troubleshooting.
• Advanced Microsoft Excel skills, including complex formulas, pivot tables, lookups, data reconciliation, and analysis of large datasets.
• Experience supporting large, geographically dispersed workforces, including union and non-union employee populations.
• Strong knowledge of multi-state employment regulations, employee benefits compliance, and leave administration.
• Demonstrated success leading cross-functional projects, improving processes, and managing external vendors.
• Excellent analytical, problem-solving, communication, and organizational skills.
• Ability to independently research complex issues, develop practical solutions, and manage competing priorities with limited direction.
• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent professional experience.

Preferred

• Professional certification such as SHRM-SCP, SPHR, or CEBS.
• Experience supporting HR operations through organizational change.
• Experience implementing HR technology improvements, automation, and data governance initiatives.

What We're Looking For

The successful candidate will be a proactive, detail-oriented HR leader who is equally comfortable developing strategy and executing the work necessary to achieve results. This individual must be able to navigate complex HR systems (UKG Pro), interpret large datasets, solve operational challenges, and lead a team while maintaining a strong focus on compliance, accuracy, and continuous improvement.

Benefits

• Salary range: $125,000 - $150,000/annually based on experience.
• Schedule: 100% remote with minimal travel
• Bonus eligible
• Health Benefits Package
• Ancillary benefits—Life insurance, Long Term Disability, FSA, and Dependent Spending care
• 401K
• Opportunity for growth