HRIS Manager – SAP SuccessFactors

What you'll do

System Design & Implementation

• Lead the end-to-end redesign and re-implementation of SAP SuccessFactors, from current-state assessment through to configuration, testing, and go-live
• Apply best-practice methodology across all relevant modules — Employee Central, Compensation, Onboarding, Performance & Goals, Succession & Development and Employee Central Payroll.
• Conduct a structured audit of the current system, identify opportunities for improvement, and develop a clear, phased remediation roadmap
• Translate HR business requirements into scalable, well-structured system design that supports global operations

Process Design & Governance

• Partner with HR process owners to ensure workflows are built into the system, not around it
• Establish data governance standards: naming conventions, field usage, categorisation rules, and data quality controls
• Develop clear SOPs and system documentation so that knowledge is shared and the organisation is not reliant on any one person
• Collaborate with the emerging shared services structure to ensure the system design supports streamlined, consistent service delivery across regions

Stakeholder Engagement & Change

• Serve as the primary point of contact between HR, IT, and any external implementation partners
• Lead user acceptance testing with the HR community; manage issue resolution with care and clarity
• Develop training programmes and materials that help HR colleagues get the most out of the system
• Communicate progress, priorities, and decisions clearly to HR leadership and key stakeholders

Qualifications

Essential

• Hands-on experience leading or co-leading a full SAP SuccessFactors implementation — configuration experience across at least two modules, with Employee Central as a core
• Experience working in complex, multi-country HR environments
• Demonstrated ability to manage multiple systems and integrations in a connected HR tech ecosystem
• Understanding of HR best practices and how they translate into system design
• Ability to assess an existing system objectively, identify priorities, and sequence improvements pragmatically
• Clear communication skills — able to work across HR, IT, Finance, and senior leadership
• Experience working with or influencing external vendors and implementation partners

Nice to have

• SAP SuccessFactors certification
• Background in HR technology consulting or a transformation-focused role
• Additional language skills (QIMA operates globally — any language is an asset)