Systems Engineer / Level 6 or Level 7 (Workday)
Salesforce
About the role
You’ll administer Workday Financials and serve as the process expert for a finance systems area, with 4–8+ years of hands-on experience in modules such as Accounts Receivable, Payables, Assets, GL, or Banking and Settlement. The role covers L2/L3 production support, root-cause analysis, configuration, security, reporting, integrations, and SOX-compliant operations. Workday certification in at least one Financials module and experience redesigning processes with AI agents are required.
The Experience Systems Engineer is responsible for administering and managing the Finance systems & applications that support our mission critical business processes. Systems Engineer will be the primary process expert in their service area and will work in collaboration with developers, business stakeholders, and other technology teams in support of Salesforce end to end business processes.
What You'll Actually Be Doing
Daily activities will include, but are not limited to, enterprise application support, resolving technical and functional system issues, performing trend analysis and identifying enhancements to reduce support requests, and collaborating with development teams to implement new and enhanced functionality. The successful candidate must be agile and able to support multiple priorities.
You're Our Person If...
- 4-8+ years of Hands-on expertise in any of the Workday Financials modules (Account Receivables, Payables, Assets, GL, Banking & Settlement).
- Working knowledge of Workday Security, Business Processes, Reports, Calc Fields, Integrations framework, Studio, BIRT and EIBs.
- Expertise in Workday Fundamentals and Financial Functional Configurations.
- Expertise in handling production support cases (L2/L3), incident management and problem management.
- Certified Workday expert in at-least one of the Financial module.
- Experience in Accounting Center and Prism.
- Well-versed with Workday Community and latest features/enhancements of Workday Releases.
- Analyse and resolve complex configuration, automation, data, security, and integration issues.
- Perform root-cause analysis and implement preventive solutions rather than relying on workarounds.
- Experience working in a SOX compliant environment.
- Demonstrate experience through AI/agentic workflow transformation, including redesigning processes to incorporate AI agents alongside human support engineers.
- Identify opportunities to automate manual business processes and improve operational efficiency.
Even Better If...
- Experience in global ERP implementation especially implementations related to North America, EMEA, APAC countries.
- Experience in Enterprise Performance Management, Workday Adaptive (Financial or Workforce) Planning.
- Experience working as part of a Scrum team practicing Agile development methodologies.
- Knowledge of accounting principles and financial cloud applications.
- Knowledge of Salesforce platform or Mulesoft Cloud hub is a huge plus.
- Knowledge of Coupa, Concur or other Financials SaaS applications will be an added advantage.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.