HRIS Analyst (Dayforce)
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About the role
Serve as the Dayforce subject matter expert, managing workflows, permissions, audits, reports, integrations, troubleshooting, and data loads across payroll, onboarding, recruiting, performance, compensation, benefits, and time and attendance. Act as the primary backup for weekly payroll and create system procedures and training materials. The role requires 1–3 years of HRIS or payroll experience, with up to 10% travel that may include weekends and evenings.
Purpose
The HRIS Analyst will support the HRIS Manager by providing ongoing system support, conducting audits, and maintaining and managing HRIS systems to ensure data integrity, compliance, and operational effectiveness. This position will serve as a power user for HRIS reporting on HR data and key metrics while overseeing the collection of HR data and processing of HR records. The HRIS Analyst will oversee system workflows and approve various transactions related to Team Member status changes. This individual will support the HRIS Manager in database updates, managing user accounts, system troubleshooting, and resolving bugs as needed. The HRIS Analyst will serve as support to the Payroll Analyst in weekly payroll processing. The HRIS Analyst will serve as a subject matter expert for all areas of Dayforce and partner with HRIS Manager, HR department, and IT team to analyze and configure work process design and flow to maximize efficiencies and technological capabilities. This position requires in-depth knowledge of business and HR systems, HR processes and reporting requirements, company's policies and procedures, and the ability to resolve complex issues.
Responsibilities
Reviews, updates and designs various transactions and workflows such as terminations, salary changes, position changes, etc. for compliance with company policies and guidelines
Supports HRIS Manager in maintenance of HRIS including customization, development, and upgrade of applications, systems, and modules
Provides technical support, troubleshooting, training, and guidance to HRIS users
Supports and troubleshoots various HRIS applications and processes such as payroll, onboarding, recruitment, performance, compensation, benefits, time & attendance, etc.
Collaborates with HRIS Manager and IT to identify system improvements and enhancements
Manages permissions, access, personalization, similar system configurations, operations, and settings for HRIS users
Programs custom functions and creates SOP documentation such as automated queries, filters, macros, and reports
Compiles or assists with the acquisition of complex data reports, summaries, and logs for HR
Maintains knowledge of trends and developments in HRIS providers, vendors, and technology
Works with HRIS Manager to keep HRIS database up to date with changes in Team Member information or organizational structures
Serves as the primary backup for the Payroll Analyst, as well as performing assigned responsibilities on a recurring schedule to maintain process knowledge, competency, and coverage readiness.
Works with Payroll Analyst on processes and procedures for weekly payroll
Assigns user security and permission settings to HRIS end-users
Ensures system compliance with established policies, data security, privacy requirements, data integrity, and audit
Works with internal stakeholders and vendors to document system requirements for integrations and implementations.
Serves as point of contact for file feed development, testing, and implementations
Supports manual and automated data loads to and from Dayforce to other systems
Troubleshoots, provides solutions, and implements fixes to configuration, file feed, and system issues and creates support tickets providing detailed information
Assigns and develops user roles/permissions within HRIS system to include training documents on functionality of those roles.
Reviews and audits entries within the HRIS system.
Monitors and confirms connection files are functioning properly, and performs manual transfers as needed
Creates and maintains HRIS standard operating procedures
Performs other duties as required
About You
1-3 years of related experience with HRIS/Payroll system required. Experience with Dayforce HCM preferred
Bachelor’s degree in Information Technology, Human Resources Management, Business Administration, or related field preferred
Retail/Distribution Industry experience a plus
Excellent verbal and written communication skills
Demonstrated interpersonal and technical support skills
Advanced organizational skills and attention to detail
Strong analytical and problem-solving skills
Familiarity with HR policies and procedures
Familiarity with Payroll policies and procedures
Ability to keep information confidential
Proficient with Microsoft Office Suite or related software
Familiarity with federal and multi-state laws/regulations
Ability to prioritize multiple tasks and deadlines in a fast-paced environment
Knowledge of requirement gathering techniques, project management, and HRIS systems development methodologies
Physical Requirements
Ability to travel up to ~10% of the time, which may include weekends and evenings, as needed
Most work is performed in a temperature-controlled environment
Incumbent may sit for long periods of time at a desk or computer terminal
Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of a normal workday
Stooping, bending, twisting, and reaching may be required in completion of job duties
Competencies
Speed & Simplicity: Identifies and removes inefficiencies in their own work by streamlining tasks and proposing practical enhancements
Collaborates: Works cooperatively to achieve shared goals
Situational Adaptability: Adapts to change and demonstrates flexibility
Communicates Effectively: Delivers clear messages and adapts communication to different situations and people