HR Data Management Specialist

The HR Data Management Specialist plays a critical role in supporting core HR processes and maintaining accurate employee data within Toppan’s HRIS systems (Workday HR, UKG Time & Attendance, and ADP Payroll). This position is responsible for executing day-to-day HR transactions, ensuring compliance with company policies, and delivering high-quality service to employees and internal stakeholders. The ideal candidate is detail-oriented, process-driven, and comfortable working with HR systems and confidential information.

What you'll be doing:

1. High-Volume Data Entry & Employee Transactions

• Entering new hires in Workday and ADP Lyric (when Workday onboarding is incomplete)
• Processing or verifying employee lifecycle changes in Workday:
  • Promotions, transfers, terminations
  • Leaves of absence (LOA) and returns (RFL) and verifying that data is correct
• Managing compensation updates and verifying union assignments
• Validating new hire personal information

2. Benefits Administration & Vendor Auditing

• Ongoing auditing of benefits across ADP and multiple vendors (Empower, Aptia, Optum, Manulife)
• Extracting and validating employee elections via Benefits Data Management
• Processing benefit changes directly in ADP
• Reviewing daily benefits files and resolving:
  • Invalid or “needs attention” transactions
  • Overlapping coverage dates
  • Payroll sync failures
• Managing ongoing data cleanup

3. Data Reconciliation & Reporting

• Pulling and analyzing census reports to reconcile Workday vs ADP data
• Tracking and auditing all data changes within ADP
• Investigating discrepancies across systems and ensuring alignment
• Addressing issues where transactions complete but do not reflect in employee records

4. File Monitoring & Error Resolution

• Daily review of HR inbound interface files
• Identifying and resolving

4. Backup to other HR team members

• Ticket review
• Toppan Benefits inbox
• Invoices/payments/Coupa
• Research employee issues
• Base Rate Sheet updates/changes
• Assistance with OE and Merit, if needed

5. Project Work

As assigned

This is an onsite position located in Charlotte, NC (South End) Office.

We’d love to hear from you if:

• Prefer Bachelor's degree in Human Resources, Business Administration, or a related field.
• 2-4 years of experience in HR or employee services roles.
• Excellent verbal and written communication skills, with the ability to interact effectively with employees at all levels.
• Strong problem-solving skills and the ability to handle sensitive and confidential information with discretion.
• Highly organized with the ability to manage multiple tasks and priorities simultaneously.
• Proficiency in HRIS systems, Microsoft Office Suite, and other relevant software.
• Strong interpersonal skills and a customer-service-oriented mindset.
• Keen attention to detail and accuracy in all tasks.

This is a Progression Level position.

At TOPPAN Packaging Americas, We offer a comprehensive Total Rewards package designed to support our employees’ overall wellbeing. This includes competitive pay, robust benefits, and programs that help you thrive both personally and professionally. Specific benefits and wellbeing programs may vary based on your work location, employment classification, or collective bargaining agreement.

Benefits

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
• 401(k) retirement plan with company match
• Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
• Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
• Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
• Tuition reimbursement