Human Resources Specialist (Information Systems) (Workday)

This position is part of the Office of the Chief Human Capital Officer, Department of Energy. As a Human Resources Specialist (Information Systems), you will assists higher graded specialist with researching advice and guidance to be provided to HR directors, supervisors, regional automation points of contact, regional staff members, managers, and employees regarding the operation, maintenance, use of automated systems and capabilities.

Duties

This is a developmental position. Applicants selected at the GS-09 or GS-11 grade level will have promotion potential to the Human Resources Specialist (Information Systems), GS-0201-12. This position will be filled at either the GS-09 or the GS-11 grade level.

As a Human Resources Specialist (Information Systems) GS-09 you will:

• Assists senior specialists with researching, diagnosing, and resolving HR information system issues, providing customer assistance and technical guidance to managers, employees, and regional points of contact.
• Assist with identifying issues, upgrades, and enhancements; monitors data quality; resolves user help-desk tickets; and documents errors or workarounds.
• Assists with extracting, manipulates, and analyzes HR data from multiple enterprise databases to fulfill routine and ad hoc reporting requests that inform leadership decision-making.
• Reviews HR automated workflows to identify opportunities to replace manual tasks with automation, assisting with the development of standard operating procedures (SOPs) and user job aids.
• Assist with processing performance and awards, assisting with spreadsheets during performance end of year closure.
• Assists with correction and processing new actions as applicable, maintains data integrity in Workday and CHRIS.

As a Human Resources Specialist (Information Systems) GS-11 you will:

• Researches, diagnoses, and resolves HR information system issues, providing customer assistance and technical guidance to managers, employees, and regional points of contact.
• Supports cyclical and mass HR operations such as annual performance appraisals, award calculations, settlement agreements, and account access management across systems like Workday, CHRIS, eOPF, and USA Staffing.
• Reviews HR automated workflows to identify opportunities to replace manual tasks with automation, assisting with the development of standard operating procedures (SOPs) and user job aids.
• Identifies system issues and enhancements; monitors data quality; resolves user help-desk tickets; and documents errors or workarounds.
• Processes corrections and new actions as applicable, maintains data integrity in Workday and CHRIS.

Requirements

Conditions of employment

• You must be a United States Citizen.
• This employer participates in the e-Verify program.
• If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law.
• If selected, you may be required to complete a one year probationary period.
• If selected, your appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position is not remote, the selectee will be expected to report to the duty station(s) listed. If selected, military spouses, veteran caregivers, and spouses of foreign service employees may be eligible for applicable workplace flexibilities.
• Occasional travel may be required.
• This position is not included in a Bargaining Unit.

Qualifications

GS-09 Specialized Experience: A qualified candidate's online resume and personnel records must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-07) in the Federal service. Specialized experience for this position is defined as meeting 2 out of 3 of the following:

1. Troubleshooting basic end-user access issues and routine system error tickets in automated human resources information systems (HRIS);
2. Assisting with executing test scripts to validate software updates and report basic system defects in automated personnel applications;
3. Extracting routine human resources data from enterprise databases to produce standardized reports for management review.

OR

Successful completion of a master's or equivalent graduate degree or at least 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D: Human Resources Management, Human Resources Information Systems (HRIS), Management Information Systems (MIS), Information Technology, Computer Science, Data Analytics/Business Analytics, or a related field.

OR

Combination of education and experience.

GS-11 Specialized Experience: A qualified candidate's online resume and personnel records must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-09) in the Federal service. Specialized experience for this position is defined as meeting 2 out of 3 of the following:

1. Assisting in identifying systemic malfunctions and security permission errors within an automated Human Resources Information System (HRIS);
2. Performing tests of enhancements to validate software releases and verify defect resolutions in HR automated applications;
3. Assisting in developing statistical workforce reports by extracting and joining data from multiple enterprise databases to support organizational decision-making.

OR

Successful completion of a Ph.D. or equivalent doctoral degree or at least 3 full years of progressively higher level graduate education leading to such a degree or LL.M. if related to the duties of the position: Human Resources Management, Human Resources Information Systems (HRIS), Management Information Systems (MIS), Information Technology, Computer Science, Data Analytics/Business Analytics, or a related field.

OR

Combination of education and experience.

Limit your resume to no more than two (2) pages. If more than two pages are submitted, only the first two pages will be reviewed to determine your eligibility and qualifications. Your full resume will be made available to the hiring manager if you are referred.

“Experience” refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration.

CTAP/ICTAP candidates: To be considered “well qualified” you must (1) meet all of the requirements as described in this section; and (2) be rated “well-qualified”, which is defined as having a score of 85 or better.

You must meet all qualifications and eligibility requirements by the closing date of this announcement.

Education

If substituting education for specialized experience you must submit proof of your qualifying education. Failure to provide college transcripts may result in a rating of 'Ineligible'. Education must be obtained from an accredited institution recognized by the U.S. Department of Education. Foreign education must be reviewed by an organization recognized by the U.S. Department of Education.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application and resume should demonstrate that you possess the following competencies. Do not provide a separate narrative written statement. Rather, you must describe in your resume how your past work experience demonstrates that you possess the competencies identified below. Use specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position.

• Accountability
• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Personnel and Human Resources
• Problem Solving
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Systems Testing and Evaluation
• Teamwork
• Technology Application