Implementation Consultant

We are looking for driven, innovative Implementation Consultants eager to embrace the dynamic field of talent management technology and provide recognized, exceptional client service. This role is ideal for someone with talent management technology experience—particularly LMS and LXP—or related system experience, who wants to build expertise in system implementation, business process design, and client consulting.

The Implementation Consultant is responsible for requirements analysis, business process mapping, training, solution design, and implementation of the Cornerstone OnDemand suite of products. You will work closely with Educe clients to help them transition to new cloud-based software, helping them optimize the return on their technology investment. You will serve as the liaison between the client business teams, the technical resources assigned to the project, and the software vendor(s). You will be responsible for system configuration based on specific client requirements as well as ensuring that the solution is properly tested and the client is prepared to adopt it successfully at launch.

The Responsibilities:

The position involves working closely with clients and colleagues to do the following:

• Gather requirements and define and map current processes in order to create "to be" business processes for the client based on current best practices.
• Analyze and document design specifications for the application.
• Implement application design by working closely with both the client and Educe technical team.
• Assist in user acceptance testing efforts and act as the liaison between the client and the system implementation team in troubleshooting product issues as they apply to the client's business.
• Participate in end-user training by providing both product knowledge and insight on the client's business processes and solution design.
• Additionally, the position involves helping to develop and improve the Educe internal infrastructure as a whole and contributing to organizational objectives.

Requirements:

Qualified Candidates will possess the following:

• Experience in the design, development, and implementation of one or more Talent Management Systems.
• Demonstrable ability to resolve complex system or business issues, often thinking on their feet and offering multiple creative solutions or options.
• Excellent written and oral communication skills. Must be comfortable with public speaking and facilitating group discussions with senior executives.
• Ability to work closely and build relationships with client executives and external stakeholders.
• Ability to work independently, as well as contribute significantly in coordination with a team.
• Strong interpersonal skills and an outgoing, positive attitude.
• A passion for service, pride in the quality of their work, and the instinct to follow-through until a job is properly done well.
• Attention to detail and solution-oriented with strong organizational skills.
• Entrepreneurial spirit and ability to be resourceful and take initiative.
• Strong problem solving, analytical and MS Office skills.
• Ability to manage, prioritize, and multi-task on multiple projects.
• Ability to be flexible to and adapt to the dynamic nature of consulting engagements.
• Knowledge of MS Project, SQL, Oracle applications, and HR-based software is a plus.
• Cornerstone OnDemand experience is preferred.

Basic Qualifications:

• Bachelor’s degree or equivalent combination of education, training, and experience.
• Ability to travel to multiple client locations and semi-annual firm meetings.
• U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Salary Range:

$70,000 - $90,000

This job is 100% REMOTE, or can be based in our Bethesda, MD headquarters or New York office.

The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, and face to face.

Please note this description does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

The Benefits:

At Educe, we care about the health and happiness of our employees. We offer 100% employer-paid medical, dental, and vision for all full-time employees and dependents, so our employees never have to worry about health care for their families. We also offer paid vacation and sick time, 401k profit sharing, and a monthly cell/internet stipend. Each year Educe shuts down from Christmas Eve to New Year’s Day to give our employees time to recharge and spend time with their families.