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HRIS Cloud Analyst Intermediate (Oracle)

UPMC

United StatesRemote

About the role

TL;DR

Fully remote, this role supports Oracle HCM Learning and Talent Management as a technical subject matter expert. You’ll troubleshoot complex issues with SQL, maintain Journeys and Fast Formulas, build OTBI, BI Publisher, and HCM Extract reports, manage Oracle Support requests, and lead testing for quarterly updates. A bachelor’s degree plus two years of relevant experience, or a high school diploma/GED plus four years, is required, along with Act 34.

We are seeking an experienced Oracle HCM Cloud technical professional to support and enhance our Learning and Talent Management solutions! This role requires a highly technical resource with Learning and Talent Management subject matter expertise, enhanced technical troubleshooting skills, and a passion for continuous improvement. The ideal candidate is self-motivated, innovative, highly organized, and able to work effectively both independently and within a collaborative team environment. This position will play a key role in shaping and optimizing Oracle HCM Learning and Talent Management capabilities while partnering with HR and business leaders to deliver innovative, high-impact solutions that improve the employee experience and operational efficiency.

This full-time position offers fully remote work arrangements. Upon hire, the formal UPMC job title will be listed as HRIS Cloud Analyst Intermediate.

Technical Responsibilities:

  • Serve as the subject matter expert for Oracle Learning and Talent Management.
  • Partner with business stakeholders to identify requirements and implement solutions.
  • Evaluate and recommend Oracle Cloud enhancements and best practices.
  • Troubleshoot complex Oracle HCM issues using SQL and data analysis techniques.
  • Design and maintain Oracle Journeys, Fast Formulas, Value Sets, Eligibility Rules, and Activation Rules.
  • Develop and support OTBI reports, BI Publisher reports, and HCM Extracts.
  • Manage Oracle Service Requests (SRs) and coordinate issue resolution with Oracle Support.
  • Document system configurations, processes, and solutions.
  • Review Oracle quarterly releases and assess new functionality.
  • Lead regression testing efforts for quarterly updates.
  • Coordinate testing activities and validate system performance prior to deployment.
  • Innovative and solutions-oriented.
  • Able to manage multiple priorities effectively.
  • Strong collaborator who also works well independently.
  • Self-directed and successful in a remote/work-from-home environment.
  • Committed to continuous learning and staying current with Oracle Cloud innovations.
  • Bachelor's degree in Information systems or similar program and two years of experience with modern technology and application support through education or practical experience required.
    • OR High School Diploma/GED and four years of experience with modern technology and application support through education or practical experience required.

Preferred Skillset:

  • Proficiency with Oracle HCM Cloud.
  • Strong experience, both technical and functional, with Oracle Learning and Talent Management.
  • Hands-on experience with:
    • Oracle Learning
    • Oracle Talent Management
    • Redwood (VBS)
    • Journeys
    • Fast Formulas
    • Value Sets
    • Eligibility Rules and Activation Rules
    • OTBI, BI Publisher (RTFs, XSLT), and HCM Extracts
    • HDL, HSDL
    • API Rest/Soap
  • Strong SQL troubleshooting and data analysis skills.
  • Experience managing Oracle SRs and working with Oracle Support.
  • Experience supporting quarterly Oracle updates, monthly Oracle updates, and regression testing.
  • Strong problem-solving, communication, and organizational skills.

Licensure/Clearances:

  • Act 34
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