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UKG Full Suite Solution Consultant

Improv

United StatesOn-site

About the role

TL;DR

Lead discovery and delivery across UKG Pro HCM and Pro WFM, including Timekeeping, Scheduler, pay rules, integrations, data conversion, and payroll testing. You need five years of UKG experience, a full Workforce Central implementation and/or one UKG Pro WFM/HCM project brought live, UKG Pro WFM or HCM certification, and UKG partner or employee training. Train client teams and work in the US without current or future visa sponsorship.

We are seeking a unique and experienced UKG Full Suite Solution Consultant to join our team.

What You Will Do:

  • Run discovery sessions with HR, payroll, operations, and finance leaders to map current processes, policies, and pay practices.

  • Assess existing UKG Pro and Pro WFM configurations, identify gaps, and recommend what to fix, keep, or rebuild.

  • Translate union agreements, state labor rules, and company policy into clear design decisions before configuration starts.

  • Build project plans, estimate effort, and flag risks early so the client knows the real scope.

  • Configure UKG Pro HCM: company setup, org levels, jobs, earnings and deductions, tax setup, benefit plans, and business rules.

  • Configure UKG Pro WFM: pay rules, work rules, accrual policies, schedules, labor categories, attendance, and Advanced Scheduling.

  • Assist with the Design and validation of integrations between HCM and WFM, plus inbound and outbound feeds to GL, benefits carriers, and third-party systems.

  • Lead data conversion, payroll testing, and user acceptance testing with clear pass criteria.

  • Train administrators and managers so the client's team owns the system on day one.

  • Tune configurations as the business changes: new locations, acquisitions, policy updates, and UKG releases.

  • Build reports, dashboards, and audits that help leaders act on labor cost, overtime, and compliance data.

  • Spot opportunities for the client to get more from what they already own, and bring them forward with a clear recommendation.

Your knowledge, skills, and abilities:

  • Minimum 5 years' UKG experience with completing full implementations of UKG Workforce Central and/or at least 1 UKG PRO WFM/HCM project live.

  • Certified in UKG Pro Workforce Management (WFM) OR HCM.

  • End-to-end experience with the following Dimensions modules:

    • Timekeeping

    • Scheduler

  • Ability to assist with Business Structure Workshops in relation to Scheduling.

  • Completed UKG PRO WFM/HCM Partner/Employee training.

  • Exemplary customer service skills with demonstrated ability to effectively develop and maintain client relationships. You are expected to WOW! the customer.

  • Excellent oral and written communication skills.

  • Bachelor's Degree or equivalent in Computer Science or related field (or equivalent experience).

  • Applicants must have authorization to work in the United States without current or future visa sponsorship.

What would make you an outstanding candidate:

  • UKG PRO WFM/HCM certification.

  • Experience with ADP Workforce Management optional.

  • Understanding of UKG Navigator, Paragon, and Launch methodology/tools.

We Currently Offer The Following Benefits:

  • Access to medical, dental, and vision insurance through Cigna, with the majority of the employee cost covered by the employer

  • Employer funding to HSA accounts and FSA access

  • Access to a 401(k) through Vanguard with a guaranteed employer contribution

  • Flexible vacation policy that allows you to manage your schedule and rest and recharge when you need to

  • Ten (10) holidays with flexibility based on what is important for you and those you love

  • Family-friendly benefits, extended parental leave for when you need to spend critical time with new family members, employer-paid short-term and long-term disability, employer-paid life insurance, and access to additional life insurance, hospital coverage, accidental coverage, discounted mental health support, and more

  • Support on individual development through certifications, continued learning, conferences, and more

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