Workday Absence & Time Tracking Consultant
Kainos
About the role
Workday Absence-certified consultants with 3+ years in Absence and/or Time Tracking will configure enterprise-scale solutions for global customers. The role is customer-facing, covering workshops, solution guidance, consulting and Application Management Services, including work to defined SLAs. You may travel to customer sites in the same region, with minimal travel outside it.
MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES:
As a Workday Absence & Time Tracking Consultant in Kainos, you’ll work in a team to implement and configure enterprise-scale Workday solutions for our global customer base. You will build relationships with our customers, shaping and delivering solutions that are aligned to customer needs, fit for purpose and commercially viable.
You’ll provide excellent guidance to customers, understanding their business and requirements.
MINIMUM (ESSENTIAL) REQUIREMENTS:
Workday Absence Certification, with 3+ years experience in Absence and/or Time Tracking
Strong understanding of Workday products either/or HCM as well as any specialist Capability
Very good customer focus, with experience in a customer-facing, consulting environment. Able to understand customer needs and build relationships. Able to understand when to escalate issues.
Clear and effective communicator, able to communicate with customers and colleagues with credibility and empathy, including in a remote working situation.
Good commercial awareness and sound understanding of project and business dynamics
Capable of working within (remote) teams and alongside customers, as well as on your individual tasks with no supervision
Able to plan own workload and meet deadlines
Some consulting skills e.g., presenting, participating in workshops, explaining functionality or solutions to customers
Able to apply all relevant standards and procedures to your own work, maintaining high quality, accuracy and attention to detail
Aware of the importance of confidentiality and non-disclosure policies and/or agreements and ensures security of information at all times
Awareness of the Kainos story and wider business offering
Awareness of company strategy and how to support it
Able to come up with improvements in tools and/or processes to help the practice
Willing to learn in depth about relevant subject matter e.g., international regulatory requirements
Able to rotate through various Workday delivery services, specifically Consulting and Application Management Services
For Application Management Services, able to deliver work to meet defined Service Level Agreements
Able, if required, to travel to customer sites in the same region (minimal out of region travel may also be required)
DESIRABLE:
Professional qualifications in your area of expertise
Experience in post deployment services