Workday Admin
QTS Data Centers
About the role
Serve as the primary support contact for the Workday user community, with responsibility for platform security, availability, confidentiality, and system changes. The role covers Workday Finance and HCM administration, user access, reporting, testing, release management, integrations, incident response, and user training. It requires seven or more years in HR and Finance systems administration, including at least two years in Finance or HR functions.
The Workday Administrator is a key member of our QTS business operations team. As Administrator, you’ll be the primary support contact for our Workday user community while also ensuring that the security, availability, and confidentiality of our Workday platform is maintained.
RESPONSIBILITIES, other duties may be assigned.
Supporting Workday user community in system usage, data changes (e.g. product setup), and system reporting.
Collaborating with the QTS training departments on user training programs.
Partnering with business consulting and development teams on Workday platform enhancements.
Overseeing change management procedures including synchronization and maintenance of test environments, testing, change approvals, and release management.
Performing user account provisioning, maintenance, and de-provisioning activities.
Collaborating with information security team on system monitoring and incident response.
Monitoring of system availability, integrations and vendor enhancement requests.
Perform special projects and other duties as assigned
In addition to QTS Core Values, types of skills utilized include:
Client Focused – Passionate about users’ Workday experience, system and/or feature adoption, and user training needs. Strong communication skills both written and verbal.
Problem Solving – Identifies and tackles problems proactively, researches and presents multiple solutions to problems. High attention to detail.
Priority Setting – Able to prioritize tasks and projects appropriately to balance service level needs and established goals. Comfortable working in a fast paced environment.
Results Oriented – Personal and team goal focused individual, can be counted on during busy or tough stretches. Self-starter who monitors and communicates performance against goals.
Personal Learning – A Workday sponge, who stays up to date on Workday community developments and applies learnings to QTS environment. Continuous learner willing to expand Workday platform certifications and experiences.
BASIC QUALIFICATIONS
Bachelor’s degree in Information Systems, Business Administration, or related discipline with an information technology focus or equivalent professional experience
Seven or more years combined experience in HR and Finance information systems administration
Two or more years experience in Finance and/or Human Resource functions.
Workday Finance and HCM experience or willingness to complete company paid Workday Administrator training
KNOWLEDGE, SKILLS AND ABILITIES
Excellent interpersonal skills with the ability to interface with all levels of the organization
Excellent writing skills for generating clear, concise release notes and documentation.
Strong analytical capabilities coupled with business acumen needed to proactively solve problems facing the organization.
TOTAL REWARDS
This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
This position is Bonus eligible.