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Systems Administrator (UKG)

University Health$34-$58 / hr

San Antonio, TX, United StatesOn-site

About the role

TL;DR

Own UKG Workforce Management in a large healthcare environment, supporting basic and advanced scheduling, timekeeping, and time clocks. You’ll configure production and non-production systems, support upgrades and fixes, troubleshoot integrations, and work with databases, interfaces, reporting, and backups. The role requires 3+ years in systems administration, programming, or systems analysis, plus scripting or programming skills, relational database experience, and on-call support.

University Health is seeking an experienced Systems Administrator with deep UKG Workforce Management expertise to support and enhance mission-critical financial, clinical, and administrative systems within a large, complex healthcare environment. This role is ideal for a senior-level professional who enjoys system ownership, problem-solving, and partnering with business and clinical leaders to keep enterprise systems running at peak performance.

Why This Role Matters

In this role, you will serve as a technical authority and trusted advisor, providing hands-on system administration, analysis, and guidance for enterprise applications that directly support patient care and hospital operations. Your work will have a visible, organization-wide impact.

Key Responsibilities

  • Serve as a technical resource for UKG Workforce Management and ERP-based systems

  • Provide system administration, analysis, configuration, and ongoing support for production and non-production environments

  • Lead and support system upgrades, patches, fixes, and enhancements

  • Perform systems analysis, testing, and post-implementation reviews

  • Troubleshoot complex system and integration issues across platforms

  • Support databases, interfaces, data extraction, reporting, and backups

  • Collaborate with IS leadership, vendors, and internal customers on projects and issue resolution

  • Participate in change control, standards development, and system documentation

  • Provide on-call support for assigned enterprise systems

Required Experience & Skills

  • Strong hands-on experience with UKG Workforce Management (required) to include supporting basic & advanced scheduling, timekeeping, and time clocks

  • 3+ years of systems administration, programming, or system analysis experience

  • Experience supporting ERP or large enterprise application environments

  • Proficiency in at least one programming or scripting language (API, SQL, Visual Basic, ASP/Web, C++, Dell Boomi, or similar)

  • Working knowledge of relational databases (SQL Server, Oracle)

  • Experience supporting application related hardware such as time clocks, tablets, or similar

  • Experience supporting Windows and/or UNIX operating systems

  • Strong analytical, troubleshooting, and documentation skills

  • Ability to work independently while collaborating across technical and non-technical teams

Preferred Experience

  • Healthcare systems or regulated environments

  • Experience supporting enterprise platforms such as PeopleSoft, Premier, OnBase, ServiceNow, or similar

  • Report writing and data extraction tools (SQL, Business Objects)

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