UKG Organizational Change Manager (OCM Lead)
ZipStaff
About the role
This fully remote contract role leads organizational change for a new UKG platform at a major academic health system. You’ll build the OCM strategy, stakeholder and communication plans, role-based training, and transition readiness work, while assessing readiness, managing resistance, and tracking adoption across campus groups. It requires 7+ years leading large-scale technology implementations; Prosci experience and California residency are preferred.
ZipStaff is seeking an experienced Organizational Change Management (OCM) Lead to develop and execute a holistic approach to managing organizational change related to the implementation of a new UKG platform for a major academic health system.
The OCM Lead will assess organizational readiness for change and build the OCM strategy and plan, design and oversee the stakeholder engagement approach, create the communication plan and deliverables, develop a role-based training curriculum and program, and oversee the transition readiness plan to ensure effective adoption and proficiency with the technology, tools, processes, and procedures. The role champions the project across campus stakeholder groups.
What You'll Do
- Apply a structured methodology (e.g., Prosci) to organizational change management and lead change management activities.
- Lead and oversee communication strategy, training, and transition readiness workstreams to ensure alignment with project goals and timeline.
- Identify and assess change impact and develop strategies to promote readiness and change adoption.
- Evaluate organizational readiness via roadshows/town halls, assessments/surveys, and department meetings to identify risk and manage resistance.
- Identify and engage project stakeholder groups and support their change management and training needs.
- Measure and track campus implementation readiness and escalate risk areas to the Enterprise Program Management Office (ePMO) and governance committees.
- Support process improvement efforts within the OCM team and across the project team.
- Serve as a strategic thought-partner to the project leadership team.
Required Qualifications
- 7+ years of experience leading Organizational Change Management for large-scale technology or platform implementations.
- Proven experience applying a structured OCM methodology (Prosci strongly preferred).
- Demonstrated ability to build and execute OCM strategies, communication plans, role-based training curricula, and transition readiness plans.
- Experience assessing organizational readiness, managing resistance, and driving adoption across diverse stakeholder groups.
- Strong facilitation, stakeholder engagement, and strategic thought-partnership skills.
- Ability to work fully remote (California preferred).
Preferred Qualifications
- Prior experience supporting UKG or similar HCM/workforce platform implementations.
- Background in healthcare, academic health systems, or large campus environments.
- Experience working with Enterprise Program Management Offices (ePMO) and governance committees.
- Hands-on development of training programs and communication deliverables for technology transitions.
Benefits
- Health Insurance.
- Dental Insurance.
- Vision Insurance.
- 401(k) + 401(k) matching.
- Paid time off.
- Referral Program.