HRIS System Administrator - Dayforce
Alkegen
About the role
Administer and configure Dayforce across Core HR, Payroll, Workforce Management, Benefits, Recruiting and Talent. You’ll troubleshoot escalated issues, manage security and data quality, build reports, monitor integrations, and test releases and configuration changes. The role requires three or more years of HRIS experience with hands-on Dayforce administration, including Core HR plus another module, and may support implementation, go-live and ongoing support.
Job Requirements
Key Responsibilities
System Administration and Configuration
Administer Dayforce across enabled modules, including Core HR, Payroll, Workforce Management, Benefits, Recruiting and Talent.
Configure and maintain workflows, business rules, forms, organizational structures and reference data.
Translate approved business requirements into system changes, considering regional needs and global consistency.
Maintain configuration documentation and operating procedures.
User Support and Issue Resolution
Investigate and resolve system issues escalated by HR Services, Payroll and other support teams.
Troubleshoot configuration, access and data issues, coordinating with IT, Dayforce and external partners as needed.
Track support requests, communicate progress and identify recurring issues that require a lasting fix.
Create practical guidance that helps users complete tasks and reduces repeat questions.
Security and Data Quality
Maintain user roles and access permissions in line with approved security requirements.
Support access reviews and audits, documenting changes and resolving identified issues.
Monitor data quality and coordinate corrections with the appropriate owners.
Handle employee information securely and follow company data protection requirements.
Testing, Releases and Improvements
Review Dayforce releases and assess their impact on existing processes and configuration.
Prepare and execute tests for configuration changes, new features and system updates.
Coordinate user acceptance testing with functional owners and document results.
Follow change control procedures and support approved deployments.
Identify opportunities to simplify processes, reduce manual work and improve self-service.
Reporting and Integrations
Create and maintain operational reports, dashboards and scheduled reporting.
Help users understand reporting definitions and resolve data discrepancies.
Monitor integration outcomes and investigate failures with technical owners.
Support data imports, exports and reconciliation activities.
Implementation and Operational Readiness
Support configuration validation, data conversion checks and end-to-end testing.
Document system administration procedures and participate in knowledge transfer from implementation partners.
Support cutover, go-live and hypercare activities.
Help establish a sustainable support model with clear ownership and escalation routes.
Required Qualifications
Three or more years of HRIS administration or related systems experience, including hands-on Dayforce administration or configuration.
Working knowledge of Dayforce Core HR and at least one additional module, such as Payroll, Workforce Management, Benefits or Recruiting.
Experience configuring workflows, business rules, security roles and reports.
Experience troubleshooting system issues, validating data and testing configuration changes.
Strong analytical skills and attention to detail.
Ability to explain technical issues clearly to business users.
Ability to manage competing priorities and collaborate across regions and time zones.
Bachelor’s degree in information systems, human resources, business or a related field, or equivalent practical experience.
Preferred Qualifications
Experience supporting a global organization or manufacturing environment.
Participation in a Dayforce implementation or transition to ongoing support.
Familiarity with payroll and timekeeping processes in the US, UK or Canada.
Experience with integration monitoring, data migration and reconciliation.
Dayforce training or relevant certifications.
Experience supporting a transition from Workday to Dayforce.
Measures of Success
System issues are resolved promptly, with fewer recurring problems.
Configuration changes are tested, documented and delivered accurately.
Employee data and access permissions remain reliable.
Releases and updates are introduced with minimal disruption.
Employees, managers and HR teams can complete routine tasks with less manual support.